كومفورت إن إنسينيتاس بالقرب من ليجولاند

It’s too expensive, not include breakfast no breakfast at all 

AVOID!!! The elevator is broken, the hotel is extremely close to the freeway, we saw 2 homeless people living at the hotel, the TV did not work and the phones also do not work in the room. I tried to call the front desk and ask why the water was turned off at 10am while we were showering and brushing teeth for Legoland. I walked down and said the phones are broken. I was met with the hotel manager Everet, with a big fake smile that said “I just picked up and you wouldn’t say anything so I hung up.” Seriously? You’re trying to lie to my face about your phones not working?!? I knew at this point I was up against a monster of a hotel manager. I said the water was shut off and no one in my room could brush their teeth or flush the toilet. He said “What am I supposed to do about it?” I said “You’re a hotel manager and you provide customer service.” His response was, “I do not work in customer service.” Again, I couldn’t believe the conversation I was having. I asked him for some water, and he said he could not give me any. I pointed to the 500 bottles of water in the snack area and asked for 1 so we could at least brush our teeth and give our kids some water. His response was “No”. This is the same hotel manager I witnessed talking very rude to a female front desk clerk the day before. I then spoke with a few other hotel workers about this man and they all agreed that he has a lot of problems. They said everyone quits working there after a few days…wonder why. They’ve been trying to renovate this hotel since 2017 apparently.