Queens Hotel

Although we were very pleased with our stay at the Queens Hotel there were a few minor details which could be improved upon but did not have an adverse effect on our visit. There wasn't a mirror near a plug socket to dry/straighten our hair. The television signal was poor so could not watch the news fully. There was nowhere to hang your towels. Apart from that I would highly recommend. The room was clean,beds comfortable. Shower was great with good hot water. The staff were friendly. The breakfast excellent. The location perfect. We weren't disturbed by noise but our stay was midweek, the weekend may be a little different.

We arrived at the hotel earlier than expected due to our work in the area finishing a little earlier than anticipated. The young lady who greeted us at reception was incredibly rude, totally unwelcoming and certainly no asset to any customer facing role. We asked would it be possible to check in and were told check in was 4pm, but she would give us call if the room was available any earlier. We asked could we leave our luggage and we were told to leave it in a corner of reception. (We were not really comfort with this, so it meant we had to take iPads etc with us) Unsurprisingly we never got a call, and returned to the hotel just before 4pm, there was a different girl on this time, it was her first day, she was very pleasant and helpful but really had no idea and didn’t even know where our room was when we asked her which way we should go. When we located our room , it was absolutely freezing, it certainly had not been occupied in a number of days, this in itself led us to wondering why we could not have being checked in earlier. After five minutes in the room, my husband returned to reception and requested a room change as it was warmer out in the street than it was in the room. He asked to speak to a manager but the manager finishes at four. The new girl at reception was very helpful and changed us to a much better warmer room straight away. This room had everything you would need , but the bed was dreadful. The room is not soundproofed at all and you could hear anyone who passed by in the corridor, the noise from the traffic was pretty bad as well. The water in the room was not fit for consumption, when you ran the tap it was white in colour, so you could not even make a cup of tea. We had a drink in the hotel bar again not to be recommended my vodka was served in a pint glass, no idea why. It was cold and uninviting. We didn’t bother with breakfast as we just wanted to get out of here as quickly as possible. We travel all over Ireland with work and this is by far the worst hotel we have ever stayed in, we will never return and our advice is stay somewhere else or sleep in your car as anywhere would be better than here.

Very nice older hotel.Great location and very reasonable. Good clean room for the night. Highly recommended

nice people/-they pay attention

Showed up to check in at about 5pm - pretty normal time. Wandering around with our suitcases looking for where to get in. Find a random door in an alley that says check-in. It's locked. Go to the coffee shop, it's closed and locked. Go to the restaurant, the guy says "yeah it's the door in the alley". I said it's locked! He says "here, you can go through the restaurant to the coffee shop and to the elevator." Finally get to the front desk and there is an actual person, thank god. She says "oh my gosh how did that door get locked!" The next day it was locked again! Insanely noisy - pub across the street from the windows that don't seal well. SUPER tiny room, with a tiny bathroom, and no control over the heat.

Grubby, cold rooms, thumping nightclub music until the early hours. If that’s your thing then this hotel is perfect for you. There’s no doubting that the price is reasonable, but what price do you put on being able to sleep? I strongly recommend that you avoid this hotel at all costs.