لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.1
المرافق8.0
الخدمة8.0
النظافة7.9
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(62)
تقييمات إيجابية(61)
تقييمات مع صور / فيديو(6)
تقييمات سلبية(10)
SHASHI AMARNANI
Guest Room, 2 Twin/Single Beds, Airport View
تم التسجيل الوصول يناير 2025
مسافرون لغرض العمل
9 تقييم
9.5/10
مميز
تم النشر في 21 فبراير 2025
Nice and clean room. Hotel has a Chinese restaurant which was excellent. Being in the main business district I thought it would be noisy, but it was not at all. Great hotel if you want to be in the central business district, good views too.
We stayed here for one night before a flight and it was exactly what we needed. The hotel is just 3 minutes from the airport with a 24-hour shuttle, which made everything super easy. The room was basic and not particularly modern, but very clean. The staff was incredibly kind and helpful throughout our stay. Breakfast was a nice bonus, with a few solid options to start the day. While on-site, we booked a boat tour to the equator through Gloria’s company (based at the hotel), and it ended up being one of the highlights of our trip! Highly recommend if you’re looking for something easy, convenient, and friendly near Lake Victoria
ترجمة
مستخدم نزيل
تم التسجيل الوصول مايو 2025
الأزواج
10.0/10
متميز
تم النشر في 2 يونيو 2025
We want to thank Martha for looking after us. We were having difficulty contacting our holiday planner and she helped us to identify a trustworthy tour guide and even gave us her mobile number to contact her further if we needed any more help, even though we were leaving the hotel. We really appreciated the support at a challenging moment. Thank you Martha!
ترجمة
Ianka
تم التسجيل الوصول مارس 2025
الأزواج
10.0/10
متميز
تم النشر في 23 أبريل 2025
Excellent
ترجمة
رد من مكان الإقامة: Dear Ianka,Thank you for sharing your feedback after your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence
Ianka
تم التسجيل الوصول مارس 2025
الأزواج
10.0/10
متميز
تم النشر في 23 أبريل 2025
Excellent service
ترجمة
رد من مكان الإقامة: Dear Ianka,Thank you for sharing your feedback after your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence
John
تم التسجيل الوصول فبراير 2025
اخرى
2.0/10
تم النشر في 22 مارس 2025
This hotel was unable to work with my schedule adjustments, to be fair I had 2 of them, and they helped me with one. It was difficult for them Im sure, but because of that, I cancelled the entire trip. I did not stay with them, but I sure paid like I did.
ترجمة
رد من مكان الإقامة: Dear John,Thank you for taking the time share your feedback after your recent stay at Protea Hotel by Marriott Entebbe.Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.Your interest and concern are much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Entebbe again in the near future.Kind regards,Flroence
Andrew
تم التسجيل الوصول فبراير 2025
اخرى
8.0/10
جيد جداً
تم النشر في 17 مارس 2025
The property was undergoing some re-construction in rooms near to mine. This is the only reason that I've ranked the hotel 4-star.
ترجمة
رد من مكان الإقامة: Dear Andrew,Thank you for sharing our feedback during your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. Kind regards,Florence
Chris
تم التسجيل الوصول فبراير 2025
اخرى
10.0/10
متميز
تم النشر في 2 مارس 2025
Great location with nice Lake views.
ترجمة
رد من مكان الإقامة: Dear Chris,Thank you for the feedback that you shared after your recent stay at Protea Hotel. We are delighted to receive your compliments.It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us.We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence
Andrew
تم التسجيل الوصول يناير 2025
مسافرون لغرض العمل
4.0/10
تم النشر في 13 فبراير 2025
Overpriced and dissapointing
Old, outdated and desperate need of being closed for full refurbishmemt. 191gbp for a night stay . Overpriced.
Location is great, staff are lovely.
ترجمة
رد من مكان الإقامة: Dear Andrew,I refer to the feedback that you shared during your recent stay at . Firstly, please allow me to offer you my most sincere apologies for the fact that the Protea Hotel by Marriott Entebbe did not meet your expectations. You are an extremely important client to Protea Hotels and I assure you that your experience in no way represents the standard we're trying to achieve. We are as committed as ever to providing each GUEST with a most memorable and magnificent service experience. We hope to welcome you another day whenever your travels bring you back to the area.Kind regards,Florence
Arthur
تم التسجيل الوصول نوفمبر 2024
اخرى
10.0/10
متميز
تم النشر في 26 ديسمبر 2024
The staffs at the hotel were good and helpful.
ترجمة
رد من مكان الإقامة: Dear Arthur,Thank you for your words of appreciation in the Feedback that you shared after your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments, and we will certainly congratulate the STAFF for their service.It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence
Zablon
تم التسجيل الوصول نوفمبر 2024
الأزواج
4.0/10
تم النشر في 18 ديسمبر 2024
Not worth the money.
ترجمة
رد من مكان الإقامة: Dear Zablon,Thank you for taking the time to share with us your feedback card during your recent stay at Protea Hotel by Marriott Entebbe.Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for any disappointment you experienced. We hope that you will be staying with us again soon. Kind regards,Florence
Harriet K
تم التسجيل الوصول ديسمبر 2024
العائلات
8.0/10
جيد جداً
تم النشر في 4 يناير 2025
The hotel staff was welcoming. The rooms were clean. Comfortable beds. Very quiet & serene atmosphere. Food was good. Staff was always available on call. Beautiful breeze from lake Victoria. Very truthful staff. Had forgotten a few items in my room when I checked out. Called them 2 days later & they had kept them for me. Very impressive.
ترجمة
رد من مكان الإقامة: Dear Harriet K, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel TEAM and the STAFF as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Florence