To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.9
Amenities6.5
Service6.7
Cleanliness6.8
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All reviews(47)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(4)
Guest User
Triple Room (3 Single Beds)
Stayed in Aug 2023
Couple
1 review
5.5/10
Posted on Oct 10, 2023
Good location, easy to find, supermarkets and fuel close by. Surly checking in receptionist who overcharged us for breakfast - advised trip.com who refunded us. Bathroom door was damaged. Found someone else's sock in our room. People on the balcony smoking. Very compact room. No facilities other than a microwave for heating own food available till 9pm. Breakfast was basic but adequate - juice and coffee good and bread was fresh.
Response from Property: Dear customer, thank you very much for your comment.
We are happy to see that our hotel met your expectations.
Aurélien, director.
Guest User
Triple Room (1 Single Bed,1 Double Bed)
Stayed in Feb 2023
Couple
1 review
6.5/10
Posted on Mar 27, 2023
It's a cheap basic hotel with small and clean rooms. Basic breakfast, but in accordance with the price. Price/quality ratio is OK. Close to main roads and restaurants.
I've booked one night on TRIP.com, breakfast and taxes inclusive and I received a confirmation by email. Nevertheless, at arrival at the hotel, the deskmanager said that a Chinese firme (so, not directly TRIP.com) made our booking without breakfast and taxes and they claimed the payment.
Response from Property: Dear customer, thank you very much for your feedback.
We are happy to see that our hotel met your expectations.
Aurélien, director.
Guest User
Triple Room (1 Single Bed,1 Double Bed)
Stayed in Jan 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 11, 2024
Excellent
Response from Property: Dear customer, thank you very much for your review.
We are happy to see that our hotel perfectly met your expectations.
Aurélien, director
Guest User
Triple Room (1 Single Bed,1 Double Bed)
Stayed in Mar 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Apr 20, 2025
Simple but good
Original TextTranslated by Google
Response from Property: Cher client, merci beaucoup pour votre commentaire.Nous sommes heureux de constater que notre hôtel correspondait à vos attentes.Aurélien, directeur
Anonymous User
Triple Room (1 Single Bed,1 Double Bed)
Stayed in Oct 2024
Family
2 review
3.0/10
Posted on Nov 6, 2024
No service, no change of linen, no soap, no toilet paper rolls, soundproof hotel to avoid
Original TextTranslated by Google
Response from Property: Cher client, avant tout, nous sommes surpris que vous répondiez en Anonyme, cependant, nous avons réussi à retrouver votre réservation.Concernant les serviettes, comme l'indique l'autocollant sur le miroir, si vous ne les mettez pas dans le lavabo, le personnel ne les change pas.Pour le papier toilette et le savon, pourquoi ne pas simplement être venu nous voir à la réception pour nous l'indiquer.A l'avenir, nous vous conseillons de venir à la réception afin que nous puissions échanger et régler vos demandes.Aurélien, directeur
Manuel
Triple Room (1 Single Bed,1 Double Bed)
Stayed in Feb 2024
Business traveler
19 review
8.5/10
Very Good
Posted on Mar 14, 2024
Premier Classe Hotel Epinal very well located all-you-can-eat breakfast friendly welcome
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your comment.
We are happy to see that our hotel met your expectations, especially regarding our welcome and the all-you-can-eat breakfast formula.
We look forward to welcoming you again during your next stays.
Aurélien, director.
cile
Triple Room (1 Single Bed,1 Double Bed)
Stayed in Jan 2023
Business traveler
2 review
10/10
Outstanding
Posted on Feb 25, 2023
Great, very satisfied with the position, cleanliness and reception.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review.
We are happy to see that our hotel perfectly met your expectations.
We look forward to welcoming you again during your next stays.
Aurélien, director.
Fabiana
Triple Room (3 Single Beds)
Stayed in May 2025
Couple
1 review
5.5/10
Posted on Jun 19, 2025
Nicht klimatisierte Zimmer. Toilette und duschkabine auf minimal , wünschenswerter.
Translate
Response from Property: Sehr geehrter Gast, vielen Dank für Ihr Feedback.Wir freuen uns, dass unser Hotel Ihren Erwartungen entsprochen hat.Wie auf der Buchungswebsite angegeben, verfügt unser Hotel nicht über eine Klimaanlage.Aurélien, manager