Seth Agamenon

This hotel has, in our opinion, some amazing positives, but also some stark negatives. Let’s start with the good stuff. The hotel is in an elevated position with the most stunning views of the estuary into Mahón harbour, possibly the best view we have ever had from a hotel & our superior room on the top floor enjoyed the same outlook. Next, the staff. Every single one of them, in every department was brilliant. Always cheerful, helpful & happy to go the extra mile for their guests. Wouldn’t normally mention an individual by name, but on this occasion we will break that rule & say Cilli was perhaps the best receptionist we have ever experienced. A long standing employee & simply superb. Breakfast was excellent with a huge choice including cava. The bar snacks/lunch was also good. The negatives; the hotel looks tired. The exterior needs a lick of paint, the furniture & decor needs modernising. Our room, although huge, was sparse, the flooring was cheap & starting to lift. Most similar standard hotels now have a coffee machine in the room. This one had a kettle but no socket next to it which is ridiculous & you have to pay for the room safe, which should be included in a 4* hotel. The bed was rock hard & admittedly subjective, but extremely uncomfortable for us. The shower however, was fantastic. Apparently the hotel has been sold & should the new owners read this, we would say; keep the staff, promote Cilli, make the obvious improvements necessary & you will have one of the best hotels on the island!

Hotel pulito e molto ben attrezzato anche se non di moderna costruzione. Ottima cena e colazione a buffet. Dotato di piscina , camere pulite ed accogliente. Ottima posizione e hotel situato in zona molto tranquilla . Due spiagge da vedere vicino all' hotel , raggiungibili anche a piedi ma ovviamente consiglio il noleggio dell' auto per vedere le spiagge meravigliose dell' isola. Consigliatissimo

Would come again I really enjoyed my stay. My room was lovely, I had excellent views of the water from two aspects, the staff were very attentive and helpful, the pool was lovely and clean (very cold though) and it was a short walk into the town. I would come again and recommend to friends and family. Staff who stood out were Harold, Cleo and Cili. There are only two areas for improvement; one was a faint odour of damp in my room and better labelling of food for vegetarians.

Not enough parking spaces for customers. 75 rooms, only 14 parking spaces. You need to park away from the hotel and walk with your bags when it's full, especially at night time. The night shift receptionist parks in the car park and takes one of those 14 spaces. He is rather unwelcoming too. On the other hand, the day shift receptionists were very helpful and caring. The breakfast food's quality really needs to improve. Lovely and helpful buffet staff though. The spare bed's mattress was too soft. There isn't a toilet by the pool, you need to enter the building to go to the toilets by reception. Fantastic views and very quiet area, 10 min walk to Cales Fonts.

Très bien Très bel hôtel, très propre même si la décoration date un peu. Seul bémol, il n'y a pas de plage à proximité, la piscine est très bien mais ferme à 19 heures, ce qui est très tôt en Espagne.

Relacion calidad precio pesima. Demasiado caro Muy caro para las habitaciones que ofrecen. No hay camas dobles. Las paredes son de papel por lo que olvidate de descansar si es lo que buscas Como nota positiva el desayuno que esta muy bien y la amabilidad de los empleados del hotel.