Econo Lodge Inn & Suites Escondido Downtown

I booked a one night stay here because my mom and I were looking for an economical hotel that was still nice. We were only going to be sleeping at the hotel for 6 hours so we didn’t want to pay over $200 for a room we were barely going to use. I checked the photos online and the reviews seemed good so I didn't expect anything to be wrong with this hotel. We entered out room and got hit with a strong odor immediately. It smelled like someone had been smoking in there but there was an attempt to cover it up with a cleaner or something. The room looked like the pictures but everything was dirty. The switch on the AC, the TV remote, and the telephone in the room were all covered in dirt and grime. I can only guess those aren't cleaned regularly at all. My mom woke up in the middle of the night because she felt itchy. She thought it might've been a mosquito so she turned on the light to see and found she was covered in bites. She pulled back the covers and found the culprit: bed bugs. We booked a room with two queen beds and, thankfully, mine didn't seem to have any bugs since I hadn't been bitten. We ended up sharing my bed for the remainder of the night but neither of us got much sleep since we were worried. The staff were kind and helpful but unfortunately, it just doesn't outweigh the cons. There was also some insinuation that WE brought the bed bugs from home.

I got the worst customer service I've ever had at a hotel anywhere. The room was marginally clean. The beds were horrible; I could actually feel the springs inside the mattress. The individual at the front desk was rude and abrasive. I will never stay at any Econo Lodge anywhere.

Jose was wonderful and very helpful on the phone before check-in and afterwards. Customer service was beyond my expectations. Excellent!

Great stay but they don't enforce their rules. Check in was effortless. It was very easy to check in and out. The people who were at the front desk were very nice and welcoming.One thing I would say is they say they are a smoke free place but had multiple people smoking outside rooms so the smell of smoke would linger a bit and with a baby it's kinda bad .

I just wished they had breakfast service we were on the go it makes it hard trying to get ready for a family event...i stayed here just because the kids wanted the pool. 😊 staff very friendly ..only too many street people around...but other than that nice stay.

The hotel is really clean and the cleaning people did a great job of cleaning my room. I had reserved a king, single bed-room and they had given me a key to a room on the first floor that was already occupied. Lobby staff were not very apologetic. I got downgraded to a queen room on the second floor. Overall, I liked it and had a good experience.