Estérel Resort

Vraiment rien à droite re parmi les meilleurs au quebec

酒店房間寬敞舒適，一些廚房設備能夠滿足家題日常需求。温泉很舒服，餐廳的早餐和正餐食物豐富、美味。但美中不足周邊娛樂設施項目偏少，餐廳客人較多時服務有些混亂，導致上菜弄錯。望改進！

酒店房間寬敞明亮舒適，湖景露台完美

The location is beautiful, the rooms spacious and very nice but thats it. We arrived and they told us at the reception, we can order in from the restaurant because they are all fully booked. This means the resort can not accomodate guests for eating. The order in menu is very limited, pizza, burger, sandwich - all that stuff you usually dont eat in a good resort. Or, optionally we could have ordered from places nearby. Anyway we took something from the menu, they were missing items in the order snd it was very poor quality, we even returned the fries, they were not edible. The manager at the restaurant didnt understand the problem. Honestly, i would prefer not to eat anything from the kitchen which produces such poor quality of food. Guests arriving with groceries, the guy next to our room was eating an ordered pizza from a bix on the terracce. In a spa resort🤣 The spa: the saunas are small and not hot at all. The hot tubes in the garden are nice, but even they are open until 11pm, the bar closes around 7; so literally everybody is carrying its own food and beverages. The staff is rude ( in both restaurants) and not hepful at the reception at all. All staff dissppeared around 9 pm, nobody at the reception, around tha spa area at all. When we left they asked us if we enjoyed the stay we told them not really, no reaction at all, not a question, nothing. These people dont know anything abour hospitality and basic politness. Additionally, very expensive, not worth the price. If you want a spa, go in a real one, not into this. If you want food, go in a restaurant where they take responsibility for the food they serve, if you want nature nearby, look for a smaller hotel in the area for a reasonable price. Please, avoid this place!

Hôtel au bord du lac Dupuis. L’endroit est magique mais le rapport qualité prix est médiocre. La propreté laisse a désirer et impossible de joindre le service réception par téléphone. J’ai oublié des médicaments dans ma chambre en partant et impossible de joindre la réception par téléphone. Le prix des chambres et des prestations (repas seulement) sur 3 nuits n’est pas à la hauteur. 3 300 $ CAD soit environ 2200 €. Très déçu

J’ai loué une nuit du 13 au14août 2025 et franchement pour le prix j’ai été très déçu pour commencer on charge pour tout si tu veux louer un kayak ou un pédalo c’est 50 $ pour la journée par personne. Le déjeuner est vraiment trop cher et le café est froid. Les installations sont moyennes. Le site est bien le lac tout ça est correct. Le service est très moyen on est très loin des services européens. Et sans oublié le 350$ de dépôt franchement désagréable. Pour terminer, je conseillerais à l’administration de donner des cours de service à la clientèle, leurs employés parce que vraiment il n’y a pas de professionnalisme Au domaine de l’Estérel. Je ne recommande pas.