I've stayed here twice with my dog while attending weekend classes at Northwestern. The location is very convenient, which I appreciate. However, the cleanliness of the rooms leaves a lot to be desired. Both times I’ve found hair on the towels and pillows, which is disappointing.
I always pay the extra pet fee for my miniature poodle (who doesn’t shed, by the way), and I’m happy to do so—but it’s frustrating that this fee doesn’t seem to go toward maintaining a cleaner room. I hope the housekeeping standards improve, because this hotel has a lot of potential otherwise.
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