فالكنبرج ستراندباد

Changed for the worse. Too many people and too much focus on charging money for everything. We visited 5 years ago and back then the experience was much better and much more personal. We had hoped for a similar experience, but the feeling was very different.

It was okay.. but not worth the expensive price tag. The rooms are quite dated, the shower was quite bad (size, layout, shower head, etc.). The rooms were warm with no way to cool down. The floors in the room were dusty, dirty. Fixtures were old. Tv old and no good options. The breakfast was amazing though!!!

My first, but definitely not my last visit. Nice room, delicious food, relaxing atmosphere and high quality service. I really enjoyed the stay, and felt so welcome. I also enjoyed the surroundings, with a nice walk and run. Extremely nice location.

We are here now. We are Americans using the Volvo Overseas Delivery program. We are cruising around the west coast of Sweden for a few days and staying here for two nights. The hotel was booked by the Volvo US based travel agent. Turns out she just used *******. She got us the cheapest room available with no amenities. Meaning no meals nor restaurant reservations and no access to the spa. When we got here, Marcus was manning both the Reception Desk and the Lobby Bar, which charmingly are the same. I mentioned that I suspected our travel agent maybe didn’t do what we asked of her. We said we were willing to upgrade, could he help us? Marcus is wonderful. The hotel is fully booked. We’ll stay in our basic room tonight. Tomorrow we get their last remaining Coastal view room. He got us reservations to each restaurant , late yet that’s what we prefer. This took hours. He wanted to have a good experience. While we were waiting, our server in the Familla restaurant sat with us and explained how the restaurant worked, how the breakfast buffet was set up for tomorrow and how to get coffee or tea quickly. Awesome. So, I don’t understand the other reviews that complain about the service here. Everyone has been outstanding. Especially Marcus. And everyone else too. Thank you also to all the wonderful Swedes we have met today. I understand now why you are always so kind and happy.

Our whole experience from start to finish was excellent!!!! We were celebrating my fiancée’s 50th birthday. Upon arrival we were met by one of the Guest Excellence Managers called Frida. She was fantastic and very helpful. She showed us around and explained all the things we needed to know. We booked a double room with Terrace and seaview and I’m so pleased we did, It was beautiful, fresh and clean. The view was stunning. The beds were very comfortable, loads of cosy pillows. The bathroom was also beautiful, tastefully decorated, clean and fresh! The retreat club was superb, the indoor pool was lit up in the evening with nice lighting, very warm and there was great music playing all the time ( not the usual Whale sound music you get at other spa’s) and the atmosphere was great. There were also plenty of cocktails available to purchase and the bar staff were very friendly and helpful. There is a jacuzzi outside and another larger pool as well. The restaurant was great and space for a lot of guests. The food did take a while to arrive but we didn’t see this as a negative thing as we had the time to enjoy the moment, no stress. We ordered a 3 course meal and there was plenty to choose from on the menu. All three courses were delicious and the pepper steak was perfectly cooked!! All the restaurant staff were very friendly and professional!! The breakfast buffet was excellent, so much food to choose from and something for everyone. Everything tasted great!! We checked out at 11 o’clock and were still allowed to use the spa until 14:00. We have only got positive feedback to give, there was nothing negative about our stay, we loved every minute of it. The best spa I’ve ever been to!!!! We will be definitely be coming back

The massage therapist was acting stressed and not putting the comfort of the customer first. Leaving with more ache than before the massage. Not supporting the body properly during the massage and getting annoyed when receiving requestes of minor adjustments of supporting cushions.