Courtyard Farmington

Hotel is “ok”. Stayed in room 231 - bathroom REEKED!! (? If smell was coming from the vent or shower drain) Hotel staff was unconcerned when we talked to them about this (more than once). We were in the area for a family emergency and spent long hours at the hospital - we should have been more assertive about the need for another room, but were exhausted. We ended up buying air fresheners to help with the stench, which only masked the smell for a short time - had to keep the door to the bathroom closed and spray when we needed to go in. Additionally, there did seem to be any functional exhaust system in the bathroom. Won’t stay here again when we’re in the area.

We stayed one night. The location is right next to a couple breakfast restaurants and the river walk. The room wasn't as clean as most of the Marriott hotels. Bathroom was dirty. Bed was comfortable. AC worked well. Staff were friendly. WIFi worked well. The river walk is nice to walk along and see the wildlife and Ankmas river flowing. We drove by some other hotels in the area, and some were pretty sketchy.

It was ok

The property, itself was very clean & nice. The front desk staff were kind, but not adequately trained or prepared for the busy weekend. I checked in, one key didn’t work to get into room, an 1.5 hour after being in room, unpacking & used restroom, TV comes on welcoming a person who is not me. My sister went to front desk with keys to discuss issue. In the meantime, said person on TV entered room & was not happy to see me in her room. After long time, my sister came back and told me e we have to move rooms & pack up. The other individual came into the room hovering while we packed up to move rooms. The next night, after being out all day, we were unable to get into our room. Neither key worked - I went to the front where there were other guests, but no one that worked there. He finally appeared, didn’t acknowledge any of us, I asked the other guests if he was helping them, which he was. After 5 min, he looked at the other guests and said he would be back after checking their room. Still hasn’t acknowledged me. Other guests had arrived as well, which weren’t acknowledged either. Some lady came from the opposite direction asking if we’ve been helped and I said we hadn’t. She went to the back to look for the guy - to which I called out, “he’s out here now.” She came back out, she’d if he was okay, to which he stated, “I’m good,” then she ran off to the direction she came from! Again, without considering to help me or the other guests. It took me 33 min to get my keys activated!

Very nice front desk staff

I would like a refund ! They were having prom night the night I checked in and no one ever told me. Also the ice machine was broken on our floor, the hot tub closed , and the pool was yellow / green