Guest Reviews of Phoenix Ancient City Mountain Ye River View Homestay
9.6/10
Excellent
217 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.8
Cleanliness9.5
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All reviews(217)
Positive reviews(217)
Reviews with photos/video(139)
Awesome amenities(69)
Fantastic river view(21)
Friendly staff(16)
Offers pick-up/drop-offs(14)
Well decorated(11)
Well designed(11)
Too noisy(8)
Located downtown(7)
Guest User
Literal Mountain River-View Double Occupancy Room
Stayed in Mar 2025
Family
11 review
10/10
Outstanding
Posted on May 25, 2025
The location was really good. Beautiful view from the room. Price is cheap compared to the location. The hotel staff can speak English. The toilets was a smart toilet. ขอแนะนำคนไทย โรงแรมนี้ชักโครกมีน้ำฉีดก้นจ้า😂
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.
Ilkka Jaakko
Hidden Mountain City-View Double Bed Room
Stayed in Feb 2025
Couple
5 review
9.5/10
Amazing
Posted on Apr 21, 2025
Room was updated after asking for a river view, without charge. The view in the evening light is marvelous.
The room is a bit cold in cold weather, because the balcony door leaks cold air inside, could add a cotton bag or in the gap. No television.
Toilet is a modern, warm and washing facility. Bath towels one time use, sealed in bag. Nice art pieces and pictures in the room and corridor and steps, good culture impression. Owner very kind to introduce the city.
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.
Sscc23
Hidden Mountain City-View Double Bed Room
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 20, 2025
Great location and service. We met the owner, who was young and accesible. He speaks English well which is a plus. The apartment was clean and cozy. Towels are disposable and it could be loud at night.
Response from Property: Thank you for your comment. Our hotel is in a great location in Hongqiao, which is in the center of the ancient city. It's convenient to visit the ancient city from here. You can also get off at Hongqiao directly when taking a taxi. To go back to the high-speed railway station, you can take a taxi at Hongqiao as well. The night view can be enjoyed at Hongqiao.
Kitty-me
Literal Mountain River-View Double Occupancy Room
Stayed in Nov 2024
Traveling with friends
13 review
10/10
Outstanding
Posted on Jan 4, 2025
Fantastic room!! You can enjoy the river view from your window. And at night, the town were bright up from the lights which you can see it right from the room.
The staff, he is great and really want to help us. Location, it may a bit difficult to find as there are many hotels look similar, but its location is the best place for the river view
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.
Silviag
Hidden Mountain City-View Double Bed Room
Stayed in Apr 2025
Traveling with friends
8 review
8.5/10
Very Good
Posted on May 28, 2025
The hotel is in an excellent location right in the city center, close to everything. However, it’s important to note that taxis can’t drop you off directly at the entrance – they stop on the other side of the river, and from there it’s about a 5-minute walk to the hotel. The rooms are lovely and nicely decorated, with a very comfortable bed. We did have an issue with the shower not draining properly, which was a bit inconvenient, but aside from that, everything else was great.
Response from Property: 非常感謝你對山也的認可,我們會繼續努力,呈現更好的服務和品質,提供更好的入住體驗
Guest User
Hidden Mountain City-View Double Bed Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 26, 2025
Very nice place I definitely recommend it, the owner can actually speak English which is a big plus!
Response from Property: Thanks for and wish your trave happy
Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.
Guest User
Guestroom - River-View (Double bed)
Stayed in Mar 2025
Solo traveler
5 review
8.5/10
Very Good
Posted on Apr 16, 2025
The attitude and the candor of the workers in hotel was amazing!!! Zhang TT is super nice!! The bed was very nice and the room was beautiful. The shower did not have good pressure or hot water, and the towels were disposable..so it felt you were drying yourself with paper. The service could have been better since they did not clean the room and make the bed the second day I was there.
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.
ADRIANA
Literal Mountain River-View Double Occupancy Room
Stayed in Jul 2024
Couple
11 review
8.5/10
Very Good
Posted on Aug 8, 2024
It is a nice location. Specially during afternoon/ night until 23:30 it gets very crowded and noisy.
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better service and quality and provide a better stay experience.
Guest User
Guestroom - City-View (Double bed)
Stayed in Mar 2025
Solo traveler
74 review
10/10
Outstanding
Posted on Apr 15, 2025
Nice and friendly owner.
Response from Property: 非常感謝你對山也的認可,我們會繼續努力,呈現更好的服務和品質,提供更好的入住體驗
Guest User
Hidden Mountain City-View Double Bed Room
Stayed in Jul 2024
Couple
5 review
9.0/10
Great
Posted on Aug 13, 2024
Nice room at perfect location.
Response from Property: 非常感謝你對山也的認可,我們會繼續努力,呈現更好的服務和品質,提供更好的入住體驗
Guest User
Guestroom - River-View (Double bed)
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 23, 2025
The room has a beautiful view, excellent bedding, clean and sanitary, the hotel is conveniently located, and the staff are very good.
Original textTranslated by Google
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to provide better service and quality and a better stay experience.
Anderson Hass
Guestroom - City-View (Double bed)
Stayed in Jul 2025
Couple
9 review
8.0/10
Very Good
Posted on Aug 12, 2025
The hotel is well located. They provide disposable towels, and in our room (212), the shower water didn't drain properly. There were also cockroaches.
Original textTranslated by Google
Response from Property: Thank you for your comment. Our hotel is in a great location in Hongqiao, which is in the center of the ancient city. It's convenient to visit the ancient city from here. You can also get off at Hongqiao directly when taking a taxi. To go back to the high-speed railway station, you can take a taxi at Hongqiao as well. The night view can be enjoyed at Hongqiao.
Cristina13
Shanfei Literal Mountain River-View Double Bed Room Without Projector
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 31, 2025
The views from the room are magnificent and the facilities are good.
Original textTranslated by Google
Response from Property: Thank you for your comment. Our hotel is in a great location in Hongqiao, which is in the center of the ancient city. It's convenient to visit the ancient city from here. You can also get off at Hongqiao directly when taking a taxi. To go back to the high-speed railway station, you can take a taxi at Hongqiao as well. The night view can be enjoyed at Hongqiao.
Guest User
Guestroom - City-View (Double bed)
Stayed in Mar 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Apr 26, 2025
The hotel is very good, the environment is very clean, the front desk guy is very friendly, it is convenient to take a taxi, and the scenery by the river is very good
Original textTranslated by Google
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.
Guest User
Literal Mountain River-View Double Occupancy Room
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 15, 2025
1. The view is so good. You can see the river view while lying on the bed. You can take a picture easily.
2. There is a bar downstairs. It is a bit noisy, but the curfew is at 11:30.
3. The boss is very friendly.
4. If you get off at Fenghuang Ancient Town, don't take the floating car (28 yuan per person). It is very bad. You can't go directly. You have to change to a small yellow car (7 yuan per person). You can either take a taxi directly (about 28 yuan) or take a bus directly for 7 yuan. There is no need to take the floating car.
Original textTranslated by Google
Response from Property: Thank you very much for your recognition of Shanye. We will continue to work hard to present better services and quality and provide a better stay experience.