"The hotel is located in a new district with convenient above-ground and underground parking. The rooms are large, and the facilities are acceptable. It's newly opened, so opening the windows for ventilation is sufficient. However, the service is lacking. Here are some objective observations: 1. I booked through Ctrip. Upon arrival, I presented my ID, but couldn't find the booking information. I showed them my Ctrip booking record, and they manually entered the information and set the price. After waiting for over ten minutes, it was finally processed. 2. My family booked two Garden Superior Twin Rooms. The rooms are arranged in a U-shape. The front desk staff gave us rooms 10 and 13, but upon going upstairs, we found they were at opposite ends, as shown in the picture. We explained to the staff that we had elderly people and children and asked if they could arrange for them to be next to each other or on the same side. The staff first asked if we had specifically mentioned this during check-in. This was the first time I'd encountered this problem in 15 days of travel. The staff processed the request, and we waited. We were given room keys, but it turned out they had only changed the floor; we were still at opposite ends, and the previous room was identical. It's clear the staff weren't familiar with the room layout. We could have easily understood if they had simply said "no" or informed us beforehand. 3. Each room had four small bottles of mineral water, and there were two more in the refrigerator. Because the location is in a new area with few restaurants, and delivery takes about an hour, I decided to make instant noodles. I bought instant noodles in the lobby downstairs and called the front desk to ask for four bottles of mineral water. When the staff heard I asked for water, they asked, "Did you see the two bottles of water in the refrigerator?" I replied, "Yes, I saw them, I need to make instant noodles." Having stayed in hotels for so many years, this is the first time I've needed an explanation to ask for mineral water. 4. I initially shared a room with an elderly person. After dinner, I went to a second room with my child. Upon entering, I found only one bottle of water in the refrigerator, and the shoebox hadn't been put inside. Isn't this standard practice in every room? The difference was obvious when comparing the two rooms. All of the above are facts, and I have photographic evidence. I've never given a bad review before, but this time I have to. The facilities are fine, but the service is terrible, not worth the brand and price. The staff said it was due to shift change and the overseas work system. Personally, I don't think these are valid reasons, because these are common occurrences. If this is the case with common problems, they are even less able to handle unexpected issues."

"كانت الإقامة كاملة تصنيف، حيث يتم تنظيف الغرف دون حشو، ووضع تكييف لطيف. عزل الصوت جيد، والخصوصية جيدة، والهدوء لا ضجيج من الشارع. البنية التحتية الكاملة، وتدفقات إنترنت سريع، والعيش من دون راحة. السعر في متناول الجميع والخدمة جيدة، وسأعود إلى هذا المكان في المرة القادمة!"

"كانت الإقامة جيدة في المجمل. كانت الغرفة نظيفة ، وكان السرير ناعمًا وصعبًا ، وكان الراحة ليلةًا مرنة. وكان موظفو مكتب الاستقبال مضيافًا ومهذبًا ، وكان عملية تسجيل المغادرة بسيطة وسريعة. الفندق هادئ ، لن تكون صاخبة وصخبة. السعر مناسب جداً ، تسجيل الدخول والخروج جدًا مناسب ، المواقف متوفرة في حال الحاجة ، وسوف أكرر الزيارة له مرة أخرى للبقاء فيه ، أيضاً انصح به للأصدقاء"

"هو عبارة عن فندق عائلي. له فناء في الوسط. سكنت في غرفة في الطابق الثاني. مريحة. ونظيفة. يجب ان تتذكر أن محطة القطار بعيدة جدا عن المدينة. الاتوبيس المتعب لا يعمل الا عند تشغيل الطوابق في القطارات لذلك سوف تنتظر طويلا. يسمح للضيوف أيضا بالدخول إلى حمام المرحاض مع دش وفتحه على آخر ويقوم بعمل مساج للاستمتاع بامتياز. العيب الوحيد هو أن خدمة الواي فاي ليست قوية والباقي تمام."

"The staff were warm, proactive, and always ready to answer questions, actively assisting guests. During check-in, they even asked about invoicing needs. The hotel is equipped with smart devices like Xiao Ai (AI speaker), and there's a laundry room with washing, drying, and ironing facilities – truly comprehensive amenities. The room was clean and tidy, with spotless surfaces and floors, indicating excellent hygiene. Parking for vehicles was also very convenient."

"Nice facility and great service!"

"Very good hotel has been here several times, the room is big and clean, there is its own parking lot at the door, it is very convenient to go out for dinner and shopping, it is recommended."

"الغرفة واسعة ، السرير نظيف ومريح لا توجد رائحة ، معاملة الموظفين لطيفة ، خدمة ال front desk ودودة ، شراء إفطار رائع ، وايقاف السيارة سهلة ، للاسف الماء الساخن يجب أن يستمر اكثر من عشر دقائق حتى الماء الحار ، ومفرط في التلفاز ، وللأسف الماء الساخن غير متوفر ، يقدر بالشتاء ان لا يستطيع الاستحمام"

"I lived here after going to the old winemaking workshop in Xiangyang. The room is large and the whole Jiajiazhuang is also very large. The floor mat used for bathing in the toilet is too musty and useless. Others will be fine."