Dolphin Hotel

Our recent 5-night stay at this property was far from satisfactory, and we cannot in good conscience recommend it to others. Our primary concern arose from a glaring lack of privacy due to security cameras that seemed to be positioned in a manner that encroached upon our personal space. This intrusion was not limited to our room alone; rather, it seemed to permeate the entire property, leaving us feeling unsettled throughout our stay. Moreover, the check-in process proved to be unsettling for my Canadian partner, who was obliged to provide fingerprints as a security measure without being offered any alternatives until after their biometrics had been acquired by the property. This experience left them feeling uncomfortable and his privacy was certainly violated. Our dissatisfaction was further compounded by an interaction with the front desk staff regarding a car rental inquiry. After innocently mentioning enjoying caipirinhas by the pool, we were met with a surprising and unwarranted response regarding a 'zero tolerance' policy. As visitors from Canada, where driving under the influence is a serious criminal offense, we were taken aback by the implication and found it wholly inappropriate. Regrettably, the staff failed to provide any viable solutions or alternatives, leaving us feeling dismissed and frustrated. Furthermore, we were disappointed by the quality of the bed linens, which boasted a mere 200-thread count and were composed of only 60% cotton. The bed itself, while initially promising with its plush blanket that offered a luxurious silk-like feel, ultimately proved to be subpar as the blanket consistently ended up on the floor during the night, detracting from our comfort. In conclusion, while this property may offer accommodation options at a comparable price point, we firmly believe that there are numerous superior alternatives available on the island. We urge prospective guests to explore other options to ensure a more enjoyable and hassle-free stay.

A área externa é linda e o quarto (ficamos no villa spa) é perfeito. Espaçoso, muito bonito, limpo, confortável e com amenidades de qualidade. Oferecem serviço gratuito de transfer do aeroporto ao hotel e vice-versa e agendam atividades/passeios que o hóspede quiser. Café da manhã impecável e também há chá da tarde, salvo engano durante 1h. A comida do restaurante (acqua) também é uma delícia. A equipe é fantástica, desde o motorista, concierge até o pessoal do restaurante e bar. São muito queridos, simpáticos e solícitos. Fizeram-nos sentir em casa. A viagem foi excepcional, muito por conta deles. Realmente vale a pena.

Maravilhoso hotel! Pessoas maravilhosas, atendimento pronto e hospitaleiro. Café da manhã e restaurante maravilhoso. Flávio coordena td muito bem. Recomendo muitooooo Tudo muito limpo, aconchegante, de boa qualidade e confortável.