Premier Inn Fleet

Arrived at hotel and was greeted by Linda who couldn’t do enough for us . She had us checked in and in our rooms very quickly . She was very welcoming and chatty . The room was really nice and you can tell the hotel is well looked after by the staff . Went down for dinner and the server max was brilliant very chatty and very attentive couldn’t do enough for us . The one thing that stood out was the food quality cooked by olly . My starter of nachos were lovely everything was presented brilliantly. My main of fish and chips was unreal . The best I’ve had in a premier inn and I stay at them twice a week . Well done to all the staff . I will make sure I stay here everytime I’m in the area

We had a wonderful family trip and stayed at this Fleet Premier inn with four rooms booked for our group. From the moment we arrived, the service was excellent. Loki at the front desk was especially helpful—she made the check-in process smooth and efficient, ensuring all our rooms were ready and close together, which made things so much easier for our family. The hotel was clean, comfortable, and family-friendly. We truly appreciated the warm welcome and great hospitality. Highly recommend for anyone traveling with a group or family!

Great stay, hotel clean good breakfast. We had dinner one evening and was served by Joanne who was attentive, helpful, friendly and engaging. My niece is lactose intolerant and she went the extra mile. Olly cooked our steaks really well. Great staff!

Overall the hotel was just as we expected. The room was very clean. The staff were very friendly and courteous. The breakfast was well worth the money. The bed is so comfortable. This is only our second stay at this hotel and we would definitely recommend staying here

The staff were excellent. The bed was comfortable. There was an annoying fan in the void above the ceiling tiles near the door. It wasn’t the AC, but a fan that had been installed to cool the spotlights according to the staff member who came to the room. Sounded like noisy bathroom fan. Even if I didn’t turn the spotlights on the fan continued. The only way to stop it was the cut power to all the lights in the room. That worked, but was not ideal. The WiFi was also intermittently slow, even after I paid for the Premier Inn Ultimate WiFi. Apart from that everything was fine.

The best thing about your Fleet hotel is by far the staff. Every member of staff that we met were courteous, kind, helpful and went out of their way to help. We arrived at approx. 9.30am after a long transatlantic flight, incredibly tired and in desperate need of sleep. We had paid for an early check in but Joe made sure that our room was ready early so that we could get to sleep as soon as possible, this was possible because the housekeeping staff went out of their way to get the room ready. In the evening we went for dinner, again all staff were superb, friendly and couldn't do enough to make sure that everything was perfect. The food was excellent, and even though there was only one chef, and it seemed as though everyone arrived for dinner at the same time, he kept his head, little delay and the food really tasty. In the morning breakfast again was excellent. On leaving the hotel, the housekeeping staff helped with my cases as I was struggling to get out of the door. All done with a smile. The staff cannot be praised enough, and a special mention needs to go to Joe - thank you for all you did to make 2 weary travelers human again! We have stayed at many Premier Inn hotels, and have always encountered wonderful staff but the staff at Fleet certainly stood out, head and shoulders above the rest!