Homewood Suites by Hilton Florence

Genene was the hostess. The breakfast was excellent. Genene was very kind and courteous. Will return to the hotel because of the treatment we got from the hostess Genene.

This Homewood Suites is impeccably maintained with spacious, spotless rooms and welcoming common areas. The pool, basketball court, and foosball table provide great amenities for relaxation. The complimentary breakfast is excellent, thanks largely to Genene who manages it with true professionalism and makes every guest feel welcome. What impressed me most was the caliber of staff throughout the property. I had multiple conversations with Mr. Yarborough, a painter working on room doors. His knowledge, professionalism, and character were remarkable - this is someone who could easily be teaching at a university or managing large commercial projects, but chooses to work here to stay close to family during a difficult time. His dedication and humility exemplify the quality of people this Hilton property attracts. When a hotel maintains such exceptional staff at every level, it speaks volumes about the property’s leadership and culture. Highly recommended for business or leisure travelers.

Absolutely love staying here (I purposefully come to this hotel) and the staff is always pleasant. Genene is absolutely wonderful. She is always a pleasure to talk with, I look forward to seeing her. . Love the morning breakfast and Wednesday night socials.