لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.6
وسائل الراحة8.4
الخدمة8.5
النظافة8.7
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(110)
تقييمات إيجابية(18)
تقييمات مع صور / فيديو(7)
Sylvia YAu
غرفة سوبيريور مزدوجة، استعمال مفرد
تم التسجيل الوصول مارس 2025
مسافرون منفردون
5 تقييم
7.0/10
تم النشر في 29 أبريل 2025
My first impression was that the room was very dark. It was ok in the daytime when you open the windows but when the curtains are drawn it feels like a bar , with a bed end bar like table and very small lights on the ceiling. That made charging your phone not that easy as sockets were down below and room was dark.The room size is good and my room ha d a garden view. But there was no tea bag/ coffee/ water in the room . You could ask for some amenities ( eg slippers) but the worst impression I had with this hotel was when I asked for a tea bag ( which is normally provided in most hotels) the reception referred me to a ‘manger’ of restaurants who said I had to pay for a tea bag ( I assume he took it to be hot tea in room, but I gave my own hot water boiler and all I need is a tea bag)
ترجمة
مستخدم نزيل
غرفة كلاسيكية مفردة
تم التسجيل الوصول مارس 2025
مسافرون منفردون
5 تقييم
9.0/10
رائع
تم النشر في 10 أبريل 2025
Special mention to Fedele in the restaurant for the impeccable service. He is amazing also the people in the counter.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at Unahotels Vittoria Firenze!It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Irene MuragliaResident Manager
رد من مكان الإقامة: Dear Tangyuxiaobao,We appreciate your positive comments about your recent stay at UNAHOTELS Vittoria Firenzed and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Irene MuragliaResident Manager
Styling Hotel, good quite area.
Good service and breakfast.
Personal are very friendly.
But beds are very hard. Me and my friend didn’t sleep good. Woke up every night a lot of times.
Now I understood- the most important thing in Hotel for me is good comfortable bed.
Best regards
Elena
Nice hotel, for one time experience. Rooms are super small but in interesting design, like on a plane.
Breakfast was nice, but dishes were not really clean.