مراجعاتDoubleTree by Hilton Florence Metropole

很不錯呢 工作人員服務態度好

恰逢生日當天入住希爾頓酒店，在沒有提前告知的情況下，在入住酒店依然準備了驚喜，送了兩杯bar的飲品卷。

It has a nice view!

房間很整潔

一切都很滿意

Aria condizionata sempre in funzione, nonostante lo spegnimento e nonostante l’apertura della finestra, che prevede lo spegnimento. Bagno pieno di residui di polvere di gesso, probabilmente sono stati fatti dei lavori in precedenza sl mio soggiorno, ma puliti male..

房間還不錯，價格還是偏貴。

衞生：很乾凈 環境：很好 服務：很好

Bad experiences with this Hilton hotel. It should not be called Hilton. 1) My reservation could not be found in the system. So I had to wait for almost an hour before getting the room which is almost 10pm. 2) I was told that I had to contact trip.com in the morning regarding my booking. Hoerver, trip.com customer service agent was very attentive and fix this issue for me in the next morning immediately. 3) The phone in my room was out of order. I told the front desk to have it fixed while I was out but when I am back it was still out of order. So, I had to walk down to the front desk everytime I want to get some service.

房間不錯，就是位置稍微有點偏，服務員很熱情

服務友善.

A bit far from city Centre, so we took a taxi. There is a great shopping mall next to hotel. Restaurant service is not good , choice is very limited

交通不怎麼方便

很不錯，乾淨，隔噪音也挺好