Hotel Cerretani Firenze - MGallery Collection

離聖母百花大教堂非常近，附近還有很多中餐廳

房間乾淨整潔。

The location was perfect. Less than 10mins walk from the Florence S.M.Novella station and less than 5mins walk from Piazza del Duomo. The room was clean and capable. Spaces are enough for two big suitcase to be opened at the same time. One thing to complain was when we arrive at the hotel for check-in. The front desk couldn't find my reservations. I told the women in-charge that I booked the room from trip.com but she keeps saying I booked it from *********** where she couldn't find my reservation. At the end she end up finding and said : I don't know why your booking has been cancelled. Fourtunately, another staff showed up. His attitude was way better and asked me not to worry even if my reservation was cancelled they still have spare room for us. At the end he made it to find our reservation and we did our check-in. Overall, the experience during the stay was good. Besides from the little accident during check-in, I would like to stay in this hotel again when I visit Firenze again.