Quadra Key Easy Home in Florence

Overall speaking, this is a just ok but not too satisfying staying experience for the price I paid and for a such high-rating hotel. In terms of hygiene, I could find 3 hairs on my bed and there are filth on the floor. But the toilet and kitchen are clean. Besides, there were A LOT OF mosquitoes in the room, I am not sure is that an exceptional issue in my room. We had killed around 5-6 mosquitoes and seen 2-3 more even when we were leaving. My partner and I both got bitten by the mosquitoes, which is truly unpleasant. In terms location, it is convenient as the hotel is really close to the light train station. In terms of services, which is the most confusing part about the stay. As for the price I paid and as a hotel, it requires us to clean and throw the garbage by ourselves (or else we will be penalised by fine). I have never had to do it before in any other hotels. In terms of facilities, the hotel provides good capacity of cooking equipment, but there weren’t enough shampoo and shower gel as for us who stayed for three nights. Additional comment:

Excellent customer service and ease of contact and access. Superb value for money and great size. Modern furnishings, comes with kitchen and iron and amazing toiletries. Ample cabinet and wardrobe space together with work table and another dining table. Nice private balcony too. Extra plus points for ability to store and retrieve luggage anytime you like in a secure passcode locked area with surveillance monitoring. Extremely convenient from airport and Rail station

優點：離Tram 站距離步行不超過1分鐘，非常近！房間不算小！大箱子可以擺開！有陽台可以洗衣服晾衣服！ 缺點： 1，非常非常非常非常吵。路邊很多飆車和Tram 的聲音非常大！必須帶戴耳塞，不然完全無法睡覺！ 2，前台和酒店不在同一個地方，是另一棟樓！建議提前聯繫酒店問清楚Reception 的位置！