Mercure Firenze Centro
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Florence
Mercure Firenze Centro
No.16 of 4-Star Select Hotels in Florence
Via Nazionale, 21/23 R, Florence, Tuscany, 50123, Italy
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Last booked 3 hrs ago
Highlights
Ideal location
Cozy rooms
Pets welcomeAmenities
Alcohol-free rooms (on request)
24-hour front desk
Luggage storage
Bar
Taxi booking service
Conference room
Business center
Multi-function room
All amenities
Property Description
The Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, perfect for visiting the city, discovering the artisan shops or tasting the typical dishes of the many restaurants. The hotel is close to the Santa Maria Novella train station and a paid car park, convenient for those traveling by car. After visiting the city, enjoy an aperitif at our bar with private courtyard.
Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and Basilica of San Lorenzo, Giotto's Bell Tower, the Baptistery and Palazzo Pitti. Visit the Uffizi Galleries, the Accademia and Bargello, with works by Giotto, Leonardo, Michelangelo, Raphael and Donatello
Florence are the cradle of the Renaissance and the architectural, cultural and artistic heritage attracts eight million visitors every year.
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8.8/10
Very GoodLocation was easy to get to the city centre
All 137 reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(7.8 km)
Train: Firenze Santa Maria Novella Railway Station
(350m)
Train: Leopolda Station
(1.3 km)
Landmarks: Central Market
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Double Room
1 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
10
Superior Room With Sofa Bed
1 Sofa bed and 1 King bed or 1 Sofa bed and 1 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
12
Privilege Room
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Minibar
Tea bags
Toothbrushes
Check Availability
Guest Reviews
8.8/10
Very Good
137 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.5
- Location8.9
- Service9
Average for similar properties in Florence
AI Summary
The staff delivers exceptional, attentive service. Guests appreciate the clean, spacious rooms and convenient location near the train station and attractions. Some rooms offer scenic garden or train views.
AriffinAzmi
July 12, 2025
Stayed at Mercure Firenze Centro for two weeks. Very friendly staff. The cleanliness is very good. Perfect location as it is located 5 minutes away from Santa Maria Novella Train Station. Closed to nearby attractions by walking distance. The room space might be a bit small, however i got a room with balcony at 6th floor. I enjoyed my stay here and not hesitate for a return in future.
Guest User
June 6, 2025
Location is great, near train station, but everything else is not up to standard. Do not recommend this hotel at all. How is this a 4 star hotel? It should just be a 2 star or 3 star hotel. The rooms were run down, air conditioner not working, it was so warm at night! Complained to the staff but they insist that there is nothing wrong with their air-conditioner. We experienced blackout one of the night, and have to call the front desk for help. Took them more than 30 mins to resolve it and they still expect me to pay for the night stay. Toilet door cannot be closed properly, there is only 1 bottle of 2-in-1 shampoo and shower foam in the toilet. No hair conditioner, no toothbrush provided. The rack in the toilet was slanted down and I couldn't put my facial form on it as it kept dropping down because its slanting down. Housekeeping was horrible, they didn't even replace my paper cups meant for brushing teeth. Tissue papers were also not replenished. Bottled water provided in the room was not free and they didn't indicate nor inform beforehand. I was asked to pay additional 9 euros when I checked out of the hotel. Do not recommend this hotel. How is this even a 4 star hotel rated by others?! Ridiculous hotel and service.
I
April 25, 2025
Generally comfortable with complimentary drinks and nice coffee machine. Location is excellent. One of the worst things is the sink in washroom is totally not user friendly, in which it is difficult to get used (sometimes dirty ) water to flow away easily or we can pour water into kettle and water container (for coffee machine) efficiently. Daily cleaners are occasionally reckless and not fully clean the bathroom, in particular the shower place.
Guest User
April 25, 2025
The breakfast is quite small and it over capacity which make having breakfast unpleasant
Guest User
February 17, 2025
Great place with great service, within 20 minutes walk you can achieve to most of ‘must go’ site seeing points. Highly recommend!!
Melissa Tsui Yik
January 22, 2025
Rooms was large. We booked 2 rooms for 2 adults and 3 children, the larger room could actually fit 4 adults (there was 1 King bed + 1 Double sofa bed). Other than that service was normal, consistent for a hotel for tourists. The front desk employees tend to smoke at the outdoor courtyard next to the reception with the doors open causing the lobby area to smell of cigarette smoke. Location of the hotel was really great. Walking distance from Firenze Santa Novella train station and close enough to the touristic sights in Florence.
Rumiko Man
November 9, 2024
This hotel has the best location with lots of delicious restaurants nearby ! It’s almost close to a number of attractions which made our trip more convenient. The staff is fluent in English and there’s an open area for guests to rest. Having a free water station and hot drinks machine are definitely a plus on top of the spacious room!
Juan miguel
March 25, 2024
We loved how the staff are so nice and made our stay as smooth as possible. And that is near everything!:) do ask them about hop kn hop off tours as those were worth it!
Services & Amenities
Most Popular Amenities
Alcohol-free rooms (on request)
24-hour front desk
Luggage storage
Bar
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Bar
Conference room
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
English
French
Italian
Spanish
Food & Drink
Snack bar
Bar
Lobby bar
Alcohol-free rooms (on request)
Room service
Public Areas
Elevator
Smoking area
PA and sound system
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Childcare service
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Multimedia display system
Accessibility
Accessible rooms available
Safety & Security
First aid room
Fire alarm
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeWestern
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 11 years old and under | Free |
Children 12–17 years old | €16.00 (approx. SAR 69.76) per person |
Adult | Buffet:€18.00 (approx. SAR 78.48) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2015
- Number of Rooms: 85
The Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, perfect for visiting the city, discovering the artisan shops or tasting the typical dishes of the many restaurants. The hotel is close to the Santa Maria Novella train station and a paid car park, convenient for those traveling by car. After visiting the city, enjoy an aperitif at our bar with private courtyard.
Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and Basilica of San Lorenzo, Giotto's Bell Tower, the Baptistery and Palazzo Pitti. Visit the Uffizi Galleries, the Accademia and Bargello, with works by Giotto, Leonardo, Michelangelo, Raphael and Donatello
Florence are the cradle of the Renaissance and the architectural, cultural and artistic heritage attracts eight million visitors every year.