La Corte Dei Principi - Residenza d'Epoca

Good budget hotel, old but enough space and amenities if you just looking for a place to sleep and not particularly picky. The building is hard to locate. Staff was friendly.

Arrived at the guesthouse as it is not a hotel yesterday 15th Nov 23 around 3.30pm. Where the doorbell is was a note to call for check in. The management assumes whoever is checking in has a phone. My husband buzzed every bell in the building and someone let us in. When we got to the front door of the rooms we rang the bell, again no answer. There was a combination entry so my husband punched in a bunch of 4 digits and was lucky enough to find one that opened the door. The place was completely abandoned, no receptionist no management. We picked up the phone at reception to call someone to come and check us in and give us a room. Again no answer. Fortunately the rooms were available and open so we chose the smallest one as it felt the warmest. It's mid November and no heating is on anywhere! The management arrived the next morning I complained I was cold and they put the heating on for 10 minutes to appease me and switched it back off. Shortly after they disappeared and were never seen again. I asked a guest to call them and ask if they could put the heating on. The guest told me it will come on at 10pm it was 6.30pm at the time. I am writing at 10.30pm no heating. I am absolutely freezing we are using the hairdryer to warm up the bed. My toes are numb. The 1st night we arrived the CCTV never moved, once they realised we had let ourselves in and we're black people it moves as soon as we leave our room. If they had checked the camera's the day before they would have seen we got into the property and come down to check us in. I will be informing the hotel regulation board that they are running a "hotel" but are not physically present and not providing basic amenities such as heat in winter.