Natz Hotel

The only thing this hotel has is location and a travel agency to take you away from it. Room is dirty and basically the best seat is the toilet because it looked less than 10 years old as compared to the rest of the very crap and old furniture. Staff is helpful and friendly and there is a currency exchange next door. Common area and kitchen is filthy and wasn’t cleaned during our unfortunate choice of staying at Natz. Spend a few more dollars for a better hotel and make a slightly longer walk to the Yo heart Peten sign where all the pickups for Tikal tours start.

No the same like the pictures and need more clean

Great value Communication is reliable. You can WhatsApp them. During my first night, water was not working for the whole island. They turned on the emergency water for me so that I could shower. Also, no hot water, but it’s not necessary with the hot weather. It was actually refreshing. It’s at the entrance to the island, so you wont get lake view views like you do on the northwest side, but everything is so close, just walk over there.

Mal atención No me pareció que se eligió y pago la habitación y al llegar al lugar la persona de recepción cobro más de lo que cobra la aplicación y dijo que si no me parecía que desocupara el lugar, ya eran las 10 de la noche y no le importó decir que me fuera a la calle, fue una persona con muy mala educación y sin servicio al cliente.

Great locatilon, poor service Very outdated, no sheets on bed but one cover sheet, no hot water.

Buena ubicación y amplitud