Hotel Na Taconera

La zona es muy bonita y de fácil acceso. El hotel de 10. Relación calidad-precio increíble. Estupendas instalaciones, maravilloso desayuno y personal muy amable y atento.

Excelente hotel, nos gustó mucho a mi pareja y a mi, pues nos comprometimos ❤️ el hotel precioso y las vistas muy bonitas, el personal muy amable especialmente la chica de recepción no recuerdo su nombre volveremos

We are forced to take off two star due to a major issue at this establishment — a serious downside, especially for a place that claims to be focused on sports. The issue lies with the coach in charge of the gym. His lack of manners and basic politeness is simply incomprehensible, and something I’ve never experienced before in a four-star hotel. Put simply, he never greets hotel guests, never smiles, and his attitude is completely unacceptable, clearly ruining the customer experience at the gym. What’s worse is that his behavior is entirely different with Spanish members — he rolls out the red carpet for them and reserves about 70% of the gym space for their use. To make matters worse, he works out himself during his shift, using the already limited machines. And the final straw: we saw him dining at the guest buffet at 8 p.m. — the ultimate insult. Who is he to receive such privileges despite his incompetence? Is he the son of a local politician who needed a job? All other services at the hotel are excellent: the housekeeping staff, the buffet manager, the reception team, and Mr. Paco… But this coach should have been fired long ago! He should make room for someone who actually wants to work and who understands what it means to work in a four-star hotel. We’ve stayed at this hotel four times already, spending over €10,000 in total, but honestly, due to the atmosphere in the gym, we’re no longer sure we’ll return…

No es un hotel de 4* ni por asomo. Dudo de las reseñas vertidas que le dan gran valor al hotel. A la llegada, las instalaciones son como un hotel de los años 60, los ascensores destartalados, para llegar a la habitación, es obligatorio subir escaleras a mano con tu equipaje, coger un ascensor, ir por un pasillo largo a otro edificio, subir unas escaleras, coger otro ascensor, ir por otro pasillo de habitaciones y bajar otras escaleras para al fin; llegar a un último pasillo con la habitación en cuestión, y cargando tú el equipaje por las escaleras donde ni siquiera llega el ascensor, fue tan subrealista todo, que tuvimos que llamar en ese instante a recepción pidiendo orientación y te responden con un “ya te lo he explicado”. Cero profesional y con cierto aire altivo y retador. Llegados a la habitación, el baño tenía pelo de anteriores huéspedes, las sábanas amarillentas y toallas podridas de tantísimo uso, las camas y sus colchones verdaderamente incómodos, la habitación para nada se corresponde con la realidad de las fotos ofertadas en su web. Expresamos nuestro mal estar en recepción y literalmente, se mofaron de nosotros con un “esperamos volver a verlos”, deben estar muy acostumbrados a la queja de los huéspedes. Os aconsejo chequear las reviews comenzando por las de menos estrellas y os encajará la opinión que he expuesto tras mi experiencia. Pongo en duda la veracidad de las últimas reviews, es imposible que encajen con la realidad. Tomaremos todas las medidas legales a nuestro alcance con las pruebas que obran en nuestro poder, no se puede permitir este tipo de abusos

In questo hotel per qualcuno per me in questa specie di hotel un sommergili, mi dato una camera nata come si ho ola alla costruzione , adesso è diventata una doppia , mi sono trovato il letto matrimoniale sto dicendo una bugia un letto piazza e mezza con due comodini e doppi cuscini, per girare attorno a letto mi sono dovuto iscrivere al circo Orfei per essere alento per fare l uomo sogliola, nel tempo mi è venuto anche un esaurito per locale così agusto , che costerà una fortuna dal sicologo, e si che ho voluto andare in vacanza , nella hotel e stato scritto quanto a speso per fare delle opere, se voleva poteva lasciare hotel come anni sessanta quando e nato , così risparmiava i soldi forse era chiusi. Non è una ideal comunque da scartare un bel cartello chiuso

This was my first solo trip and I really enjoyed it. I felt safe and secure at all times. The food was ok but would have like a cooked breakfast but overall it good. My room was lovely and the bathroom was very modern with a lovely shower. Hotel was nice and clean. The language barrier was difficult as nearly everyone spoke Spanish or German so English was tough, which felt a little isolating at times especially as I was travelling alone. 5 minutes later walk to the beach and a 20 min bus ride into Cala Ratjada for €3 each way. €9 in a taxi each way. I would come back xx