Guest User
October 13, 2024
In over 28 years of traveling and staying in many inns and bed and breakfasts, my husband and I have never left early. If it had been earlier in the evening when we arrived, we would not have stayed the night we did. When we checked in, Matt was very friendly and helpful with suggestions for dinner. We were also so thankful that he did it charge us for the 2 additional nights we were scheduled to stay there. We have never seen the photos on a website be so drastically different than the reality. Our room was dirty. There were many cobwebs, a few dead bugs, stains on the robes, paint chipping off, wallpaper coming off, and the carpet was worn through in places and so dirty I put towels down to walk on. We were shocked! The website looks wonderful. When we returned home, I wrote a kind email to thank them for letting us out of 2 nights and to inquire about the charge for the night we stayed. When I saw that they charged us almost $500 for the one night we stayed, I asked if they would be willing to lower that amount considering the condition of the room and the fact that we did not eat or drink anything (we left at 7am just to get out of there). They could have responded and declined to adjust the charge; however, I received no response. With cleaning and updating, this property could be exceptional. We can only speak about the room that we had and the parts of the main house we saw.