Mezzatorre Hotel & Thermal Spa

We came here on our honeymoon and I admit, given the special occasion and the price of the hotel, my expectations were high. However they were sadly not met at all. It started with the room. We booked a sea view deluxe, but there was a very obstructed sea view. Basically it was mostly roof (see photo). Ok, but at least there was a terrace which was a consolation. That was the best we got. Every day we had to fight other guests for seats at the water (beach chairs were weirdly super limited despite the fact that Mezzatore has the whole bay). We couldn’t get a seat for a simple cocktail because it was too full (there is plenty of space but no tables). We wanted to use the thermal baths but had to reserve a chance to use the free baths because it was too busy. Hilariously, we had priority late check out but couldn’t get it (no surprise) and they offered to make us a reservation for the showers (the showers required a reservation.. LOL). It’s confusing for me how this is a 5 star hotel but I literally had to stress myself out to just get a chance to enjoy the amenities. Lastly, the communication with the staff was abysmal. If you asked them to call you a taxi in advance there was a 50/50 chance it would arrive. We never successfully managed to get extra towels at the beach ever (maybe they ran out, I wouldn’t be surprised). We would call and ask what time things closed and would just get blatantly wrong answers. It was a bit of a disaster. Overall I wouldn’t recommend this hotel in high season. Maybe in calmer months it’s better. But right now, it’s over crowded and understaffed. I sense it got over hyped and they just couldn’t keep up with demand. It would be better if they had less rooms for more and actually were attentive to their guests.

The Mezzatorre is one of my two favorite hotels (see my reviews of Adler Mountain Lodge). I find its superb hospitality and casual elegance unmatched. I won’t repeat my detailed praise from my review of our June 2024 visit, but I will single out a few individuals.Salvatore is the charming food and beverage manager and runs a tight ship; the service in the dining room is superb. He makes a point of greeting every guest at breakfast and at dinner, inquiring with genuine interest about one’s day and providing excellent guidance on the wine list. An example of Salvatore’s genius for hospitality: one evening we were discussing gelati and he asked which was my wife’s favorite flavor; the next morning we were surprised when he presented us with a Sicilian breakfast of brioches sandwiching nocciola gelato. Nello is quieter than Salvatore, but similarly thoughtful. He was our waiter at both breakfast and dinner - anticipating our every need and request. We looked forward to our cocktail every evening in large part because of the elegance of Massimo’s service. His gentle humor and friendly greetings make the excellent Negronis taste even better. I could have praised so many other people from the Mezzatorre - at reception, the lifeguards and waiters at the swimming deck, the porters who take one to Lacco Ameno, or the housekeeping staf. It is remarkable that everyone we encountered during our stay was pleasant and helpful. The bountiful pleasures of the Mezzatorre certainly come at a high price, but the value proposition seems fair. My one gentle quibble is that the increase in prices seems to be outstripping inflation…The same room which was €800 in June 2024 and 2025 in will be over €1000 in June 2026. 25% seems like a very steep hike. Hopefully the Pellicano group will maintain the Mezzatorre’s high standards without pricing it out of the reach of us mere mortals…

We recently spent a few days at Mezzatorre and absolutely loved our stay. From the stunning setting to the impeccable service, this hotel delivers a truly special experience. The food was exceptional across the board—especially the lobster pasta at the poolside restaurant, which was a standout dish. Breakfast was lovely each morning, and the aperitivo hour quickly became a daily highlight. The staff here was truly excellent. The spa is serene, and the treatments were fantastic—a perfect way to unwind. Our room was beautiful, with a spacious terrace overlooking the sea. The bed was extremely comfortable, and the air conditioning worked perfectly (a rarity in Europe). The only thing we would’ve changed was the bathroom layout—two vanities would have made it even better. The only real drawback during our stay was a family with very young children who were loud and disruptive throughout the property. While we understand this isn’t the hotel’s fault, the situation became a common topic of conversation among guests. It may be worth the hotel considering a minimum age policy to preserve the tranquil, romantic atmosphere Mezzatorre is clearly designed to offer. It's also worth noting that the property is built into the cliffs, so guests who have difficulty with stairs may find it challenging to navigate. That said, we would highly recommend Mezzatorre and would gladly return. It’s a truly enchanting place.

Amazing experience, fantastic food, great beach club. The staff makes it. Local pride and hospitality made us feel so special while we stayed here for our honeymoon. Special thanks to Massimo, Jonathan and Frida for 3 unforgettable nights.

If you ever have the opportunity to visit Ischia, you must stay at the MezzoTorre, one of the most beautiful properties you can find. The staff was incredibly accommodating and kind to unusual circumstances we encountered prior to our visit, and they went beyond the call of duty to assist. I give MezzoTorre five stars on all counts!

My husband and I absolutely loved the hotel. Staff was amazing. We will definitely be back.