Dunas de Formentera, a Small Luxury Hotel of the World

L hotel peggiore mai provato in vita mia . Le camere sono piene di sabbia anzi terra e non ci sono neanche pantofole. Abbiamo preso una suite e al nostro arrivo abbiamo trovato una porta comunicante. Due giorni su 3 la corrente delle prese del letto non hanno funzionato auindi in canera è come non avere corrente.Ogni giorno alle 8 sentivamo i vicini a urla fare colazione e dalla parte opposta sentivo i vicini andare in bagno e non continuo oltre . Il frigo bar Aveva prodotti scaduti che ho pure mangiato. Esperienza terrificante .è come se voi stesse andando a vivere senza comfort.Andate in un altro hotel perche si sta meglio a casa che in certi posti

Dunas excels with friendly staff, a beautiful setting, and easy beach access. However, my inconsistent room condition and issues with hotel management created major inconveniences. Positives - The staff stood out, especially at the bar and the pool. Every interaction there was warm and helpful - The location is fantastic, great pool (and drinks) and a quick walk to the beach. Areas That Need Improvement - My stay unfortunately involved multiple unplanned interactions with the front desk, the maintenance team, and eventually the hotel manager, which was not what l expected or wanted while on holiday: - Upon check-in, there was no electricity in the room. Once power was restored, I encountered a major insect infestation all over the room including the bed. Over my objections, Dunas would not offer a room switch and instead sent housekeeping to clean. This experience was far from an ideal first impression. - My rooms air conditioning was not working properly for the first half of my visit; the room would not cool below 80°F (27°C) including overnight. After learning from friends in other rooms that this was not their experience, I escalated on day 3 to the front desk and maintenance but it impacted my overall experience. My issues may have been isolated, but those seeking a trouble-free experience should be aware as they were not resolved as satisfactorily as I would have expected at their prices.

Notre expérience au sein de cet hôtel a été inoubliable. Une mention spéciale à la responsable du Guest Relationship qui se nomme Johanna. Cette dernière est capable de répondre à toutes vos demandes, les plus insolites ou pertinentes qui soient… avec amabilité, professionnalisme et sens de la relation client. Cet établissement vous assure un séjour au cœur de la nature, avec la présence de bungalow & suites qui sont ouverts sur la plage et dont la vue sur l’horizon est magnifique. Vous pourrez tout autant profiter du coucher du soleil que d’une vision de la Voie lactée inoubliable ! L’expérience client est formidable, encore une fois grâce à un personnel très attentif et attentionné aux moindres détails qui font le confort de votre séjour. A recommander 5/5.

Visité Dunas de Formentera un fin de semana que parecia lluvioso y dudé si era buen momento de ir, pero me alegro de no haber cancelado el viaje. Fue un fin de semana PERFECTO. En formentera las nubes pasan muy rápido y llovió muy poquito. Esto me dio la oportunidad de relajarme y de disfrutar de las vibras del hotel que te obligan a realmente detenerte y descansar. El equipo fue super amable y las instalaciones del hotel son espectaculares.

Absolutely incredible stay. Perfect setting, so peaceful and the staff cannot do enough for you!

Everything was very good. From food to service. Really a great place to go.