The Ritz-Carlton, Fort Lauderdale

Very overpriced hotel for the service . They add on so many extra fees without you being aware. The bill you receive when you check out is very different than what you have been charged so many hidden fees. They only have one restaurant bar and and pool grill. The staff is very bratty they look at their tips 10$ tip is not good enough for them when you valet your car ..

I fear that this hotel is falling apart… literally. 16 years old and the interior plumbing and AC ducts are complete shot! I own a condo and can tell you first hand if you rent here you’re in for a miserable experience! It’s a shame to think your staying at a “Ritz” but it turns out to be Motel 6!! I’d recommend staying at the four seasons (brand new) or the Conrad (I have not stayed at these properties but have heard good things about them.

We had the most enjoyable six night stay at the Ritz Carlton Ft. Lauderdale, from check in to check out. We were greeted upon arrival with friendly service and faces! We met Reuben and Jimmy at the pool and received stellar service from them throughout our stay. They saved seats for us in a prime location throughout the week, always served us with a smile, and ensured we were happy and comfortable. Christina was also a great waitress- checking in on us consistently and making sure we had everything we needed. They were all personable, funny, and genuine. Every visit to the Club Lounge was a treat! We were greeted and served by Will, Alvaro, Florence, Eric, and Chris. We were offered mimosas and various mixed drinks, travel advice, and friendly conversation. Eric made one of our nights in the Club Lounge special by making his signature Divine Layered Espresso Martini. WOW, what a treat! It was fabulous to say the least. He even typed up his recipe for us, printed it out, and put them in Ritz Carlton envelopes for us to take home. He embodies the slogan of “The answer is always….YES!” We have been guests of this Ritz Carlton location for the past three summers and experience high quality customer service each time. We are looking forward to our next trip and will be back soon! Breanna Anderson and Bayleigh

We just returned from an amazing trip! We are a family with two small children, ages four and seven. We usually stay at the Ritz in Key Biscayne (very kid friendly) but since it’s closed for renovation, we tried this out. We’re so very glad we did—every single interaction with the hotel staff was met with a warm smile. I feel terrible I don’t remember any names, but we utilized pretty much every amenity and couldn’t have had friendlier interactions with everyone. We booked a “partial ocean view” room, but there wasn’t anything “partial” about it! We had a stunning view of the ocean on the right, and a view of the intercoastal waterway on the left. Not to mention a perfect view of the sunrise AND the sunset! I overheard some guests complaining that the hotel wasn’t on the beach—you do have to cross a footbridge over the road, but I did not see this as an issue. We will absolutely be returning!

Huge shoutout to Jordyn at Fort Lauderdale Beach near the Ritz-Carlton! He was incredibly helpful, kind, and went above and beyond to make sure guests were taken care of. Watching him work in the intense Florida heat with such a positive attitude and professionalism was seriously impressive. It’s not easy to stay cool under the sun, but Jordyn made it look effortless. Exceptional service like his truly makes the beach experience even better—thank you, Jordyn!

Jordyn was awesome. Super friendly , helpful and his service was immaculate. He gave us a prime spot and any information we needed was readily available.