Residence Inn Fort Smith

To be honest, I was very disappointed with my stay at this property. When I  checked into my room, the first thing I found was damp carpet. It got worse when I found a dirty wash cloth hanging on the curtain rod in the bathroom. The bathroom light had gross stains and there were a few bugs in the tub that would come and go regularly. The staff was very nice but seemed a bit forgetful. I went to the front desk and asked for more coffee packs. They couldn't find any but said they would bring some right up - I never did get the extra coffee. My sister had left a basket of fruit at the front desk that was to be given to me at check in. I wasn't aware that she had done that but when she asked me later if I had received it, I hadn't. When I arrived back at the hotel that evening, I asked about it and the front desk couldn't find it so I never got that either. The fireplace in the room didn't work nor did the phone. I was unable to access the internet for a bit but they did fix that - apparently my reservation was put in under my first name instead of my last name. All in all, there were a lot of issues.

Hotel was well kept but VERY loud.

was not pleased with the service