ميكروتل إن باي ويندام فرانكلين

From the moment I contacted the hotel it was a positive feeling. As a thru hiker with a few guys we had one of the most blessed days and full of greetings from the staff. Miss Annette F was an absolute amazing human and one of the best hotel receptionist I've ever met. Her personality and positive vibes were amazing! She deserves so much praise! Thank you Annette a thousand times over, she is a must visit in Franklin!!!!

Extremely clean, comfortable and friendly front desk staff. Our room was clean , the beds are very comfortable. The tv wasn’t working at first but Annette. F. on day shift came and fixed it within 10min and worked just fine. She also gave us good recommendations on food and falls to visit. Virgina was also very nice when we checked in. The place smelled so clean when we walked in we thought they had a pool….Breakfast was decent, waffles was plus and sausage biscuits also. No elevator but that was okay. I look forward to coming back next year

I stay at the Microtel in Franklin regularly, and it’s consistently a fantastic experience. The rooms are clean, comfortable, and just right for a relaxing stay. But what really makes this place stand out is the staff—everyone here is incredibly friendly and welcoming. They go above and beyond to make sure you’re taken care of. I highly recommend this hotel to anyone passing through or staying in the area. The people here make it feel like a second home!

The staff is friendly and informative on things to do. Hotel is nice and clean, beds are comfortable. There’s always someone at the desk ready to help you.

We stayed here for 2 nights and we don’t think we will be back. There isn’t much to pick from in Franklin but the reviews of this place were so high we decided to gave it a try. Upon arrival in the evening, the clerk was super nice but we then noticed the hallway carpets are super dirty (pictures included). There was a mysterious film on the door handle and door (see picture) to the adjoining room. There was a washer and dryer, but they were both out of order. There was a large collection of dirty cigarette butts at the back door (see pic), there is no elevator making getting bags up and down very hard and breakfast had limited options. The only hot food was toast or pancakes. Finally, the first morning while we ate our breakfast, the clerk was on the phone with her computer help tech and she was audibly frustrated with them and loud. Our complaints aren’t huge but the place just didn’t make us feel comfortable.

For the money, this was a very nice hotel. Plenty of restaurants nearby and the Ingles grocery is very nice and very close.