لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.5
وسائل الراحة8.2
الخدمة8.2
النظافة8.4
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ترتيب حسب:
جميع التقييمات(100)
تقييمات إيجابية(12)
تقييمات مع صور / فيديو(4)
موقع رائع(5)
موقع ملائم(4)
تقييمات سلبية(2)
Ruhaya Ibrahim
ستوديو إداري
تم التسجيل الوصول يناير 2025
العائلات
8 تقييم
9.0/10
رائع
تم النشر في 9 فبراير 2025
Attended the waterfront festival fireworks. Love the location and halal kebabs in the area . For hotel room love the little kitchenette , there’s smart tv but no internet to watch programmes . There’s only one tv channel. Sadly The shower head is broken the housekeeper should have known it and inform the maintenance to fix it before rent it out . Overall great hotel with great security for both front entrance and locked underground carpark.
ترجمة
رد من مكان الإقامة: Dear Ruhaya, Thank you for choosing to stay at Quest Frankston on the Bay and for sharing your feedback. We are glad to hear that you enjoyed our location, the waterfront festival fireworks, and the halal kebabs nearby. It’s also great to know that you appreciated the kitchenette in your room and the security of our front entrance and underground carpark. We apologize for the issues you encountered with the TV and shower head. We understand the importance of these amenities, and I will ensure our team addresses the shower head issue promptly and checks the TV setup. The housekeeper will be reminded to inform maintenance if anything needs attention before the room is rented out. Thank you for your valuable feedback, and we hope to welcome you again in the future for an even better experience. Kind regards, Krupa General ManagerQuest Frankston on the Bay
مستخدم نزيل
ستوديو إداري
تم التسجيل الوصول ديسمبر 2024
الأزواج
3 تقييم
8.5/10
جيد جداً
تم النشر في 12 يناير 2025
Close to the beach & shopping centre
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for your review! We are glad you enjoyed our convenient location near the beach and shopping centre. We hope to welcome you back soon! Kind regards, The Team at Quest Frankston on the Bay
مستخدم مجهول
ستوديو
تم التسجيل الوصول سبتمبر 2024
سفر مع الأصدقاء
10 تقييم
9.0/10
رائع
تم النشر في 11 نوفمبر 2024
適合商務出差,很棒
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We are glad to hear that our hotel Quest Frankston on the Bay is ideal for business trips. We strive to provide a comfortable and convenient experience for all our guests, and we hope to welcome you again on your next visit. Kind regards, Krupa ChaudharyBusiness Owner
مستخدم نزيل
ستوديو
تم التسجيل الوصول يونيو 2024
العائلات
3 تقييم
5.0/10
تم النشر في 9 يوليو 2024
停車場居然要收35dollar一晚
ترجمة
رد من مكان الإقامة: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Front office team to ensure we can better improve our services for all guests moving forward. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager
رد من مكان الإقامة: Dear Icyflyingskier, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed most of your visit. I will be sure to pass on your comments and feedback onto the owners corporation manager about the gym air-conditioning. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
رد من مكان الإقامة: Dear Anamudirenjie, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team, especially your feedback on our car park, this helps us better improve our services for guests. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
رد من مكان الإقامة: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you most of your visit. I will be sure to pass on your comments and feedback onto the team in relation to the bedding and the car parking. We hope to welcome you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
رد من مكان الإقامة: Dear apexlpi, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Front office team to ensure we can better improve our services for all guests moving forward. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager
مستخدم نزيل
ستوديو
تم التسجيل الوصول يناير 2024
العائلات
6 تقييم
7.5/10
تم النشر في 3 مارس 2024
周邊環境一般
ترجمة
رد من مكان الإقامة: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Front office team to ensure we can better improve our services for all guests moving forward. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager
مستخدم نزيل
ستوديو
تم التسجيل الوصول نوفمبر 2023
الأزواج
1 تقييم
8.0/10
جيد جداً
تم النشر في 30 ديسمبر 2023
Enjoyed our stay. Service was good - stayed during public holidays and was able to request towels to be replaced and was done. Really nice place to stay.
ترجمة
رد من مكان الإقامة: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
رد من مكان الإقامة: Dear Jw30, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
melisakd
ستوديو
تم التسجيل الوصول فبراير 2023
مسافرون منفردون
3 تقييم
9.5/10
مميز
تم النشر في 24 مارس 2023
The location was perfect, in the heart of Frankston. The studio room was a good size and clean upon arrival. I had a very comfortable stay. The service staff were nice, arranged parking and offered excellent directions to the places I inquired about in Frankston.
ترجمة
رد من مكان الإقامة: Dear melisakd, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
مستخدم مجهول
ستوديو
تم التسجيل الوصول نوفمبر 2022
العائلات
7 تقييم
10.0/10
متميز
تم النشر في 29 ديسمبر 2022
Not a bad place place to stay. Near the beach, shopping centre, restaurants and amenities. The hotel is opposite the beach. The room is spacious and clean. We enjoyed our stay and will come back again.
ترجمة
رد من مكان الإقامة: Dear Anonymous,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience and that our location and rooms were everything you needed. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager