Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Truthfully I have never written reviews for bad experiences but this one is a must. The food selection is very basic, very bland (yes I’ve been to Cuba so I’m no food snob) by day four, they don’t even try. One/two meat dishes if that. Everything else is overcooked steamed veggies. When food runs out they barely replenish, unless you keep asking. Bottle water, a basic human need; first bottle in room is free, after that it’s a dollar each. Their water isn’t safe to drink and yet they can’t provide bottle water. If you’ve already booked, bring your own water bottle. If not, just don’t even go here. Seriously, save your money. Juice is only available for breakfast- for a resort that advertises for children, I guess we should give them soda all day. Juice is at the bar. I was told the resort is Italian owned but they put 0 effort even for their Italian cuisine. Beef is like rubber. Doctor only available Mon-Thrus and if you need her on other days it’s $125USD to call her in. The first 3 days a tropical storm was passing, the first day was barely rain and all the shops on resort closed all day for two days. So if you needed basic medication, snacks, toiletries, etc, good luck . We tried to go into town and ask front desk for help on prices etc, they said “ we don’t know” and called a taxi that price gouged us 20 US dollar for a 5 min drive one way. No exaggeration. Beware of the slope near the front lobby, very slippery in the rain and many people have fallen. And they literally do not care if it happens. Tiles are chipped and mismatched in most areas. The grande finale of my review is that in the last day we found mould on our walls underneath the night stand and all over on the blue bed skirt. Every night I had flem in my throat and thought I was getting sick but now I know why. Check your rooms!!!!!!! Multiple guests we spoke with had mould as well. DO NOT book here!!

Great value for the cost. Staff friendly and helpful, food very good, drinks were tasty, entertainment very good, something for everyone, any age and great for families. Lots for kids to do.

Spent a week here and never felt bored. There’s so much activities and a great staff that keeps you entertained and happy. From the bartenders to the dancers, everyone has a smile and makes you feel apart of the team at viva. They go above and beyond for you to enjoy your stay. Special shoutout to Martiano, Allajah, and Daddy Cool for the laughs and support. Will definitely go back!!

This place is in need of major renovation the roof is leaking all over, the main buffet is a accident waiting to happen with the slipper wet floor, even our room has a puddle of water, I understand that most of this is not fixable by the maintenance staff, but the things that need to be addressed and were brought to the staffs attention are not being dealt with, the ignorant people that are smoking in the pool, this is a family resort with children here being subjected to there second hand smoke, I'm on vacation also and would like to enjoy a smoke free environment and not have 4 people chain smoking in the pool.

Had a fantastic time. MICHAEL was awesome 5 All inclusive was so worth it. The food was delicious n plentiful. The workers were polite n always wore a smile with pleasant greetings. Plenty activities for young n old.

Had a great vacation. Weather was hot and humid but always sunny. The ocean and pool were clear and clean. Food was good and the employees were very professional especially Daryl in the lobby, and Erica who made renting a car easy but the animation team made it much more enjoyable. Michael, so personable, easy going and all smiles and his friends- Marina, Amy, Dilis, Germaine, Ian, Mike, Alice, Roberto, Aldonna, Alagi and Rita who has the most amazing singing voice! They had me moving and put on great shows at night! Loved the swimming pigs, snorkeling at paradise cove, port lucaya market, seeing the caves, and banana bay restaurant and beach (sit in the ocean and fish swim around you!) Finished the week with seeing the sunrise!