مستخدم نزيل
25 مايو 2025
Fabulous hotel with fabulous service! We spent two nights here on our tour of Sri Lanka and had a wonderful time. When we arrived we had been upgraded to a loft room which seemed good, however the bed was upstairs and the toilet was down rather steep stairs which we had concerns about. Prochane the duty manager fully understood this and arranged a different upgrade for us so that we were on one level. We would have been happy with a lower grade room but he went out of his way to honour the upgrade. Could not fault this. Everything about this hotel was first class from the service, pool, breakfast etc. It is a delightful oasis in an ideal location in the quirky and charming town of Galle. The only small downside for us was that the evening menu was a bit limited for us and we felt it could have had a few more classic dishes on it. We had a brilliant young waiter serving us most of the time, he was cheerful, smiled and had a great sense of humour. Sadly I can't find his his name and he was such a great ambassador for the Galle fort. Highly recommend this hotel and would certainly stay again.
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