Holiday Inn Express & Suites Cut Off - Galliano

Useless and incompetent staff. My stay was terrible because the staff gave me wrong information. They confirmed the had outlets outside for slow charging on an EV and also sent me pictures. They wouldn't give me a refund to go to another hotel on arrival.

All good

There were sugar ants in the room and the AC didn't work. Food selection in the "pantry" was very limited.

This Holiday Inn has been recently rebuilt from the last hurricane (Ida), it looks nice BUT, as soon as you go to your room and microwave one of the small meals they sell up front? ANTS. Luckily not fire ants, but the little raspberry crazy ants. I don't mean one or two either. I took a short video clip of them (20 or 30 of the pests) and showed the clerk up front. I was assured they would spray for these things after I'd leave in the morning for work. To sum it up? I came back after a 12 hour day, didn't smell any pesticides, sat down to eat another microwave enchilada meal, and was again swarmed with MORE ants. I went to the desk and asked if the room had been treated for the pests and was told "they went to look and didn't see any so..." Great. I ended up checking out a day early. When the bugs get to where they run across your face in the middle of the night and wake you up? Yup, that happened. Time to go. I also ran into a bit of passive-aggressive hostility when I checked out early (due to the bugs). I won't go around and actively tell one and all about the bug stampedes or poor service I was rendered BUT if I am asked? I will recommend a motel in Golden Meadow.