Gaya Island Resort, Kota Kinabalu - an SLH Hotel

The resort is very easy to get to from Kota Kinabalu airport. Using the Grab app makes it convenient to call a car to take you to the Jesselton Point to catch the boat to the resort. The resort is quite beautiful and clean. Reading other reviews, I wasn’t quite sure why several had complaints about the price and food. The food was all excellent - fresh and reasonably priced. We ate at both specialty restaurants as well - Fisherman’s Cove and Omakase - and both were excellent. The breakfast and dinner buffets had a lot of variety to choose from and all the staff were friendly and helpful. The bed was incredibly comfortable and we loved the sea view from our terrace. The bathroom was well-equipped and spacious. The pool was very clean and there were plenty of sun chairs to choose from. The gift shop had many cute items. The spa is beautiful and the massage was amazing! What needs improvement - the bathtub in our villa was a bit dirty with some dead bugs. It’s fantastic that they offer a complimentary boat shuttle to the other bay near the marine center but it’s extremely littered with plastic. I asked the staff for a garbage bag and ended up collecting about 5 kg worth of garbage from the beach and sea. This should be the government policy or authorities responsibility - they need to clean it up and charge fines for littering. Overall, we loved this resort and wanted to stay longer. We definitely recommend staying here. I would like to specifically mention Aileen, Rozana, Nathaniel and Shadar for making our stay memorable and comfortable.

環境很獨特 適合靜靜地看書 也可以參加很多酒店組織的活動

10年後再次故地重遊，從兩個人變成了三個人。風景依舊，沙灘細膩，下海挖螃蟹能玩一天。早餐到10.30結束，晚餐22.30結束，餐食還可以，各種口味都有，非常適合悠哉悠哉。工作人員依然熱情，幫助及時。當然，設施已經10多年了，比起上次2015年來的時候，肯定是有老化的，整體過得去。晚霞很美，總的評價還是滿意的。