صور B&B Hotel Gdańsk Old Town على Trip.com

رد من مكان الإقامة: Dear Guest,Thank you very much for taking the time to share such a detailed and entertaining review of your stay at B&B HOTEL Gdańsk Old Town.We are delighted to hear that you enjoyed our central location in the heart of Gdańsk's Old Town and that so many of the city's restaurants and attractions were just a short walk away. It is also wonderful to know that you appreciated the smooth check-in process, our team's assistance in changing your room, and even the umbrellas, which can certainly come in handy with Gdańsk's unpredictable weather. We're also pleased that you enjoyed the photograph of Malbork Castle.At the same time, we sincerely apologize for the unpleasant odour you experienced in both rooms. This is certainly not the standard we strive to provide, and your comments have been shared with our housekeeping team so the rooms can be thoroughly inspected and appropriate corrective measures taken.We also regret that opening the windows exposed you to the sound of nearby church bells. While our location in the historic heart of Gdańsk is one of the hotel's greatest advantages, it also means that guests may occasionally experience the authentic atmosphere of the Old Town, including sounds from the surrounding area.Thank you once again for your valuable and good-humoured feedback. We truly appreciate it and hope to have the opportunity to welcome you back to B&B HOTEL Gdańsk Old Town for an even more enjoyable stay.Kind regards,Michał BieniasMandate ManagerB&B HOTEL Gdańsk Old Town

رد من مكان الإقامة: Dear Guest,Thank you very much for your wonderful review and for choosing B&B HOTEL Gdańsk Old Town.We are delighted to hear that you enjoyed our central location in the heart of Gdańsk's Old Town, found the hotel clean and modern, and appreciated the comfort of your room as well as the Smart TV. It is also great to know that you had an overall comfortable stay and would recommend our hotel.Thank you as well for your comment regarding drinking water. For the convenience of our guests, complimentary Water Points are available on every floor near the lifts. Each room is equipped with glass bottles that can be refilled with fresh still or sparkling water, as well as hot water, as often as desired throughout the stay. We are sorry if this facility was not brought to your attention during your visit.We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back to B&B HOTEL Gdańsk Old Town soon.Kind regards,Michał BieniasMandate ManagerB&B HOTEL Gdańsk Old Town

رد من مكان الإقامة: Dear Guest, thank you for your great review and kind words. We are very pleased that you appreciated so many details and the quality of our services. We are also glad that the facilities we offer have gained your recognition. If necessary, we are also available for your loved ones.We are glad that we will be able to host you again at IBB Hotel Gdańsk or another IBB Hotel Collection hotel.Yours faithfullyIzabella ZemanGeneral Manager at IBB Hotel Gdańsk