Hotel Zatoka

Hotel całkiem przyjazny pod kątem obsługi jednak w recepcji lekkie zamieszanie - w kwestii rezerwacji z aplikacji HRS. Zameldowanie w Hotelu ok 15min. mimo wcześniejszej rezerwacji. Wygodne łóżko. Zachowana czystość. Bardzo smaczne i świeże jedzenie w restauracji. Dobre i rozmaite śniadanie. Minus - temperatura w pokoju - całkiem zimny kaloryfer w pokoju.

Greit God service, rommet hadde noen gamle flekker på veggene. Sengen var dessverre hard og putene var tynne og billige. Man må betale tax noe man ikke får beskjed om før annkomst, veldig få som snakker engelsk og det kan være vanskelig å forstå dem. Det eneste man bør huske på er å henge «do not disturb» skilt på døra siden vaskehjelpa kommer før kl 10 og banker på. Ellers hadde jeg å sammboer en fin ferie hos Hotel Zatoka.

Very poor, avoid! Staff rude, rooms are too hot! Very poor, unpleasant experience, I would never recommend or come back. Be aware everyone. Stayed 2 nights and both mornings got woken up at 6am by excessive noise from delivery vans offloading outside, as if there was no hotel and people sleeping above. Spoke to reception on day one, only to be told - sorry your room is a standard room and on the side of the hotel where rooms may be noisy. What sort of response is that? Embarrassing, very rude and inappropriate. I was told I had to pay for a premium room to get the quiet side and not to be woken up at 6am. Not at all interested in changing the room after the first night, knowingly the second morning may be noisy again - which it was. Apparently no manager was available at the time to speak to, reception not bothered to do anything. Says a lot. Also, the room was too hot to sleep or be in for long, no air conditioning available. And their response? You have to pay for premium room that has air conditioning. So basically, because you have a standard room you need to deal with a hot room and not being able to be comfortable or sleep at night due to how hot it is in the room. I'm sorry but you have a long long way to understand what caring means, what customer satisfaction and retention means and ensuring guests staying are happy and enjoy their stay.

Bien mais un peu bruyant Grande chambre salle de bain agréable literie confortable très bon petit déjeuner buffet varie et de qualité. Par contre très mauvaise insonorisation du a la qualité des fenêtres et le train siffle très souvent et la route est bien chargée. Un peu éloigné du centre pour s'y rendre à pied .

Ikke tilfred Der var udsigt til en beskidt have som vi skal se på og vi hade det varmt da vi kun kunne åben en dør ud og maden var det samme kedeligt og rengøring de skifte ikke senge tøj min mand lå i noget blod

Siisti perus hotelli. Hotelli oli hyvällä sijannilla, siivous tehtiin joka päivä.