كرومرز ألبين - يور ماونتن أواسيز

Ein sehr schönes Hotel mit sehr gutem Service. Wir haben Halbpension gebucht. Das essen war exzellent. Sehr schöner Wellnessbereich mit vielen Saunen.

The hotel calls itself a mountain oasis, but....ekhmm.... Anyway, a pleasant hotel, but it could use a bit of renovation, the wooden decoration was worn in some parts, it looks much nicer in the hotel pictures. The dining room was too big and noisy for my taste, but this is a large hotel and it is difficult to expect a ''romantic'' atmosphere. The staff was very friendly, but I had to wait a very long time for dinner. The food was correct, there was a rich choice of dishes for breakfast, as well as for dinner. The ambience in the spa was very pleasant, the saunas were nice and spacious, but the indoor and especially the outdoor pool were absolutely too small. Not exactly an oasis, but ok... Definitely a recommended hotel for 2, 3 day break.

Recently stayed at this hotel and i must start with how stunning the location is, perfect for Skiing as very close to the Rosshutte and a short walk down hill into town. We arrived earlier than check in and left our bags with reception as the room wasnt ready and had a walk into town, when we returned we collected our bags and headed to the room which was lovely and clean and lovely view of the moutains. Room was cleaned daily and a good job was done. we stayed half board and had breakfast everyday, we didnt dine in the resturant for our evening meal daily though as we chose to head into town and sample the local foods, nothing agaisnt the hotel however the food was a little fancy for our liking. When not skiing we used the spa which was amazing, massive really and very clean. I was surprised to find an all adult area where everyone just walks about naked lol but it is clearly signposted so you couldnt just wonder in there by mistake. Me and my partner had our birthdays while away on this trip and it didnt disapoint. The only negative that i would mention in this review is upon check in no-one gave us any details about the hotel. We had to do our own research to find the timings of things and the process to follow for breakfast etc. We didnt know what was included and what wasnt - so with your evening meal water is NOT free. You pay for this at the end of your stay at a much higher price than the supermarkets. I am new to skiing and we had hired our equipment prior to coming out to get a better deal and im glad i did this - collected it from town on the second day of our stay again though the hotel gave us no information on skiing or passes etc and just pointed us in the right direction when asked, when i challenged this, staff stated that as we hadnt booked a package with them then they couldnt advise which i thought was odd. Overall though staff were very friendly always making the effort to say hello or morning etc. We will be returning for next ski season as i now have the bug and will stay here again as the location is perfect and now i know more about the area etc we will be better prepared.

We recently stayed for 6 nights at this beautiful hotel. We had a warm welcome and great service throughout. Our room, whilst not as modern as the public areas, was spacious, cosy and well kept. It had quite a vast balcony with a good view. Cleaning was always excellent. There is a fridge, mini bar and safe. Breakfast was always delightful (7.30-10.30); we like continental style which it was mostly and the tables had wonderful views and plenty of space. You order fresh coffee (cappuccino etc) from your table and Tomasz always ensured we were well looked after, thank you. The spa/pool areas are excellent; during the day it’s very quiet and late afternoon it gets busier but perfectly fine. The outdoor pool at dusk is beautiful! It’s a pleasant walk into town (10/15 minutes). Taxis can also be easily ordered. We loved it and would definitely return.

I stayed here last week with the family and friends for a ski trip. Our room was really spacious which was great for the four of us especially on a day when the kids were too exhausted to go out for dinner so we ordered takeout one night. The location was perfect and only about five mins from the slopes. The pool area was lovely and well needed by all of us after skiing all day. The staff were generally really friendly and welcoming. We had a little incident with a dinner booking on our first night as when we turned up for a reservation we’d made about an hour before they’d accidently given the table to another group of seven. We then had to wait about 20-30 mins for a table to be sorted out and although the lady who seated us we very apologetic we then felt rushed by the waiter as the kitchen was due to close. Had we been seated at the time of our reservation that would not have been an issue. The waiter was then quite huffy with us even though it was not our fault. Given the price of the meal this was very disappointing so we did not stay for dinner any other night during our stay. The only other negative is oddly our used glasses in the room didn’t seem to be getting changed despite the room being made up daily. That said we would still definitely stay here again. Overall it was still a lovely experience and those little niggles did not spoil what was a great stay.

Really lovely hotel, very friendly and helpful staff, stunning spa and great access to slopes. Would definitely recommend. Food also delicious but would recommend booking food as part of your package rather than paying when you get there.