مستخدم نزيل
15 أغسطس 2024
We have been staying in the Seerose since several years now. In the past they were mostly booked, when we planning to visit the area again. This time we got hold of two nights during August. Due to limited availability of other rooms we booked the DZ Landskron with half board. The room is modern and spacious. We arrived and outside temperatures were close to 30 °C, however, the room has no air-condition, but the housekeeping had nicely closed all the curtains to keep the heat outside. Unfortunately, during our stay this did not help anymore and the temperatures inside the room the raised beyond 24°C without the possibility to lower it by opening the windows. When opening the door to the nice balcony, we had to face an increased number of mosquitos inside the room, which was unpleasant. Thus, we decided to sweat instead of being bitten. Insect screens could be an improvement measure here. Unfortunately, there is no fridge in the room to keep some water or drinks cold in the room. This was quite disappointing, especially, with these temperature conditions. We are not used to the lack of a fridge, which is standard in even 3 stars hotels. We got a little disappointed with the dinner, the salad bar and first course are of good and fresh quality, unfortunately there is little variability. The main course however was well arranged, but the portion was quite small. The waiter did not respond to our critics in this respect, nor offered an addition. In summary we were disappointed by our stay, especially as we had planned the stay as the recreational finish of our vacations. When addressing the insect screen and missing fridge on check out, the receptionist took our remarks quite laid-back, but mentioned, that we could have gotten a small fridge on request, this we question, as we did not see any power plug at the foreseen place in the cupboard.
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