Idea Hotel Group Hotels in Genoa

The gentleman at the front desk had to move me three times to get a room with a working air conditioner during the June heat wave across Europe. This meant managing three luggage on my own. Then, a plumber had to called to fix the non-working toilet. Finally, the dinner (Caesar’s Salad) at the restaurant was sadly unlike ANY such salad I’ve eaten in my 71 years.YUCK! The large window was broken and wouldn’t close all the way, the main door’s chain lock was broken, as well, there wasn’t any food menu or tv instructions in the room, and no toiletries other than shampoo. The positives? Well, the room was very clean, the staff were all pleasant and the wake up call actually worked! Certainly a no frills hotel but very convenient to the airport.