جراند كايمان ماريوت ريزورت

enjoyed the food

Bad experience with filthy room. Was told best room on property. I would hate to see what other rooms looked like. Place was so dirty. Floors had hairs and makeup and dirt stains, countertops had rings of goo, toilet actually had feces on outside of toilet, carpets stained, balcony had lots of ants, phone did not work, wallpaper peeling, etc. Our sheets were not clean as they had stains. I checked the day after and still not changed! Really gross and disappointing when paying over 350 a night for an anniversary trip. Never again. Management still hasn’t done anything except give us a cheaper continental breakfast which was supposed to be in room rate and gave us a bowl of fruit with a few apples and grapes. Unreal considering our overall experience with room and interrogation at check in regarding breakfast.

My husband is a Platinum/Titanium Marriot Bonvoy for over 30 years. When we booked our reservation we said it was our anniversary. We arrived on Thursday, no chocolate, champagne or Flowers for us (since we get ever year when we travel for our anniversary) it was very disappointing and my husband went to complaint cuz they didn’t aware our celebration. The staff is upper nove, everything is very expensive and they charge tax on everything. The food was ok, expected more after reading all the reviews. The brunch on Sunday is very good, we had a bad experience with the Mediterranean buffet, food was less than ok. We enjoyed being a low season, cuz we had the little beach for ourselves.

Our trip was a celebration of my youngest graduating from college. I hadn’t been to Grand Cayman since 1995. The Marriott resort was very nice. The lobby area is open and airy and adjacent to the bar area and dining area. All of the spaces are comfortable and inviting. The outdoor restaurant is right on the water with expansive beautiful ocean views. The staff at this resort is off-the charts amazing. They all are kind, helpful, friendly, and top of all the details! We felt like we were with the loveliest of family during our stay. From the front desk staff, dining staff, bar staff, spa staff, pool staff…every single person was over the top. It was impressive to see the General Manager on site as well. He was engaging and always interested in our experience. The food was excellent at all of our meals, and the Sunday Brunch was amazing! We will definitely return to this resort. They offer several water activities, kids club, shuttle service.

Karl and Omar we warm and pleasant greeters upon arrival to the property. Very informative about the property for people who never been there. Would definitely be returning to this property because of them. Jaydan was very helpful at the front desk as well.

My trip was amazing. The hotel was wonderful. It was very clean and the staff were more than attentive and accommodating.! I was able to interact with a few associates that made my stay pleasant and meaningful! Mirna Trey at the pool and talking about Cayman Island and where to visit! Kerena and Dehemah at breakfast! Dina and Minu serving ice cream and dodging those pesky mosquitoes while telling me about came in and there journey from Philippines! I will definitely be back just from having those memorable experiences with your team! I’ve been a Marriott Bonvoy member since 2006 they all made me realize why I continue to enjoy being a member!