هامبتون إن ليكسينجتون/ ورجيتاون

When we checked into our room, the bed sheets were not clean. We immediately informed the front desk, and the staff member assigned us a new room, which was much cleaner. Overall, though, the hotel’s cleanliness isn’t great, and it doesn’t smell pleasant, and we’re used to staying in cleaner places.

We have stayed here before on road trips & were happy to find the same quality & hospitality. We are Hilton fans (Diamond) and this is a very nice Hampton. It’s a great location near several other hotels, and equipped with the usual, reliable Hampton amenities. Our room was updated, very well kept & very clean. The breakfast was one of the better we’ve had with more choices. This is an older Hampton but you wouldn’t know it once inside. This was our second stay & we will definitely be back when passing through. Thanks for a solid stay.

Air didn’t work after telling desk twice. The room was so humid my things were damp… Very poor.

Hot night sleep, hotel certainly dated We got in around 10p after a long, hot week, spent all day outside at the Kentucky Horse Park (90 degrees +). We looked forward to a cool room and a nice shower. Unfortunately, the air conditioner wasn't keeping up. No thermostat in the room, but felt like it was close to 80 in the room. Thought a cold shower might help while air conditioner was cooling room down, only to find no shower gel in the shower.... We gave the room an hour to cool down, but it didn't much at all. At that point, we had showered, opened suitcases, etc. We decided to just suck it up and sleep in the warmth. It wasn't worth moving rooms or bringing our concern to staff that late at night. All staff, during check in and check out were very kind and hotel was clean. Breakfast was okay as well.

Staff was so friendly. Nice after a long drive. Spacious and clean. We can always count on Hampton Inn

There was no hot water; if you waited and waited and waited it would finally come out lukewarm. The first time I said something I was told that they would pass it on and no I couldnt' switch rooms. The next day when I still didn't have hot water and I mentioned it again, I was told this was a common complaint for that side of the hotel and no I couldn't switch rooms. Not only was there no hot water over our 2 night stay the room did not get very cold at night. So cold water and a hot room. Very terrible, will not return.