مستخدم نزيل
6 يونيو 2025
We made a reservation in this hotel bc it looked charming and they advertise as having parking available, which is a must for our journeys when selecting a hotel. What a surprise, we arrived and were told that there only 4 parking spaces and they were all taken. We were never advised of this lack of sufficient parking prior to our arrival. We were told to go by the beach or any street in town and park there, we looked in the surroundings and there no parking spaces, so we decided to leave and headed to Hondarribia. What’s upsetting is that they charge us for your room prior to our arrival and that the description of the hotel is so deceptive, basically THERE IS NO PARKING, neither in the city nor in the hotel. Very disappointing
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