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I picked the hotel because of it's location & the fact it had a pool. From the outside it looks modern, inside however it's stuck in the 1930's. Maybe that has a certain charm for some, for me not so much. My room 203 stank like it was also stuck in the 1930's, this was what i used most of my deodorant on...however despite leaving the windows open all day the smell remained... Great that I had a small fridge & a makeshift air con unit but I could not reduce the fan noise on the unit meaning I wasn't able to leave it on during the hot sticky night. The airport bus drops you a short walk away & everything is within walking distance. The breakfast was average as no hot food was included so it should state that - because a hot breakfast is standard in UK hotels. Some staff were lovely others felt a little rude. The pool area, bar & breakfast area is actually outside the hotel & across the road - definitely something i've never encountered before. However these areas were nice. The pool area especially so - kept to a nice standard, the pool was cleaned daily & it got the sun all day too. There were shady areas if people needed too. The pool bar was disappointing in that they didnt have a card machine - it's 2025!! Forcing you to pay by cash when you only get back Gibraltar pounds which you cannot use in London is not ideal. So I just went to the local shop instead. I was able to check in extremely early which was a massive plus for me & they do have a luggage room for storage. They dont however have a shower room which is strange considering the size of the hotel. Paying for a late check out was also very expensive at over half the cost of my actual room price. Overall if I found a cheap enough deal & I got a room that didn't smell i probably would return - just for pool.

Good location！Next to the main street and the plaza. Easy to access any where. The customers may ask the staying hotel. Bristol is well noted on its history.

Older hotel just off Main Street and it has a quirky charm. Fairly basic but spacious for the area. Good size room furnished in a basic fashion that came with a bath/shower/fridge/heater that did not work for us, but no drink making facilities. We were top floor and each floor is on two levels meaning you need to traverse stairs even on the same floor, not fun with suitcases, The hotel crosses over a road via a covered walkway and certain facilities are over there like breakfast room and swimming pool et al. I often stay here for it's character which more modern hotels do not have in Gibraltar.

My Mum was admitted to hospital in Gib off a cruise ship with breathing difficulties. My Dad has early signs of Dementia. The hospital told the hotel about my Dads problems. I flew out the next day and Steve & Janet kept an eye on my Dad and kept him fed with toasties and cups of tea. Wonderful friendly people. Would recommend this place especially as so close to the main street. Thanks 🙏

This is the worst hotel I have ever had the displeasure of staying in , fusty smells , stains on walls and carpets. Rock hard beds. Very dated with awful carpets and wood panelling , really over priced for what is no where near a 3 star hotel it’s a 1 at best.

I picked the hotel because of it's location & the fact it had a pool. From the outside it looks modern, inside however it's stuck in the 1930's. Maybe that has a certain charm for some, for me not so much. My room No. 203 stank like it was also stuck in the 1930's, this was what i used most of my deodorant on...however despite leaving the windows open all day the smell remained... Great that I had a small fridge & a makeshift air con unit but I could not reduce the fan noise on the unit meaning I wasn't able to leave it on during the hot sticky night. The bathroom was just as dated & the sink taps strangely placed so that it was difficult to open the cold tap... The breakfast was average as no fruit or hot food was included - so it should state that - because a hot breakfast is standard in UK hotels. The croissants were also not fresh & just packaged ones from the shop. Some staff were lovely others felt a little rude at times. The pool area, bar & breakfast area is actually outside the hotel & across the road - definitely something i've never encountered before. However these areas were nice. The pool area especially so - kept to a nice standard, the pool was cleaned daily & it got the sun all day too. There were shady areas if people needed too. The pool bar was disappointing in that they didnt have a card machine - it's 2025!! Forcing you to pay by cash when you only get back Gibraltar pounds which you cannot use in London is not ideal. So I just went to the local shop instead. The airport bus drops you a short walk away & everything is within walking distance, including the rock cable car. I was able to check in extremely early which was a massive plus for me & they do have a luggage room for storage. They dont however have a shower room which is strange considering the size of the hotel. Paying for a late check out was also very expensive at over half the cost of my actual room price. Overall if I found a cheap enough deal & I got a room that didn't smell i probably would return - just for pool & the location but otherwise look elsewhere.