Gilgit Serena Hotel

The greatest place to stay in Gilgit with premium services. We booked through our travel agent and stayed for 2 nights. The only draw back is the food for which we had to move out. Sareena has maintaed it's standard for years and that is replicated with us too.

Our stay at this Serena hotel was extremely comfortable. Standard rooms are exceptional. All staff are well trained and go out of their way to make your stay comfortable. Good selection on restaurant menu. Again Serena hotels are the best in Pakistan

This hotel is exceptional in terms of the hotel, staff, the view, the gardens and the atmosphere. The room was excellent as well, and warm! Loved the decor. But the standout were the staff; just so helpful and attentive. This was our 3rd stay at this excellent hotel. (And we love the apricot juice!) Value for money as well!

Excellent place to stay. Rooms clean up to your aesthetics. Staff highly pleasant and hospitable. Dumani Restaurant food will fulfill your culinary desires. Will highly recommend both for national and international travelers. You will not repent your choice. Best value for your money!

We stayed here for two nights as part of our tour of Gilgit Baltistan and the Hunza Valley. I was told by a friend who had been here several years ago that this is the best hotel in the region. It had maintained this reputation. The rooms and showers were of good size and comparable to any 5 stars in Asia or Europe. The view of Mt Rakaposhi in the front lawn is breath taking. you can have your afternoon tea there. Buffet dinner was excellent and I would rate it the best for the trip. As the best hotel in Gilgit and inexpensive compared to the major cities in the West, the rooms are frequently filled during the peak travel period. So book ahead. On the last night in Gilgit Baltistan, we stayed again at this hotel and experienced its suite rooms. I will certain come back to this hotel when I visit Giglit again.

The overall service declined, no focus on hygiene factor, let’s after putting hands in washroom dustbin they touch the face towel without even washing hands, interns hired to cut the price which don’t have any idea how to deal with guests, food prices increased while the portion went drastically lower, sooner it would be listed as regular low guest house if attention not paid.