Jl. Gili Trawangan, Gili Indah, Kec. Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Bar, Gili Trawangan, Lombok, West Nusa Tenggara, 83352, Indonesiaعرض تفاصيل الفندق
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1 ليلة
تقييمات الضيوف Good Heart Resort Gili Trawangan
8.2/10
جيد جداً
14 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.2
المرافق8.2
الخدمة8.1
النظافة8.2
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(14)
تقييمات إيجابية(7)
تقييمات مع صور / فيديو(4)
تقييمات سلبية(7)
ALEXEY
غرفة فخمة
تم التسجيل الوصول سبتمبر 2024
مسافرون منفردون
13 تقييم
10.0/10
متميز
تم النشر في 29 أكتوبر 2024
I love it!!! Amazing room have new decoration and a lot of space. Very comfortable bed and have some small extra sofa for chill. Location just near the beach 200 meters left can do snorkeling and see turtles. Staff are super friendly.
ترجمة
Kev Z.
غرفة فخمة
تم التسجيل الوصول أغسطس 2024
الأزواج
16 تقييم
9.5/10
مميز
تم النشر في 25 سبتمبر 2024
All in all we had a good time in the Hotel and a nice stay. Due to electricity Problems we had to stay in another Hotel for the First Night, but we did Not have to pay anything. In fact we Even got a Snack as we arrived and a free Dinner in the Hotels Restaurant.
The room was very nice, the stuff very very friendly. Only their english wasn‘t the best.
ترجمة
مستخدم مجهول
غرفة فخمة
تم التسجيل الوصول يوليو 2024
سفر مع الأصدقاء
2 تقييم
2.5/10
تم النشر في 4 سبتمبر 2024
Unbelievable, I have never stayed in a hotel with such a bad price. The store manager repeatedly asked me how many days to stay. It turned out to be like this. The toilet in the bathroom is broken and can't be flushed. The water in the washbasin is yellow. There is no hot water in the shower, the wireless network can't be used. The TV is broken, and the sheets are also dirty. This is actually a 600-yuan hotel. I'm so disappointed.
The check-in was tedious due to a faulty air-conditioner but the staff brought in a mobile air-con from another island, extra pillows, hangers and a towel were free of charge.
Breakfast was slow but good.
Overall a great stay.
ترجمة
Kjartan
تم التسجيل الوصول يونيو 2024
اخرى
4.0/10
تم النشر في 30 يوليو 2024
Unclean and run down hotel
Poorly maintained and dirty. Rott and water damaged room, unclean towels and beddings on arrival and unsanitary conditions at the bathroom and large strands of human hair on the floor. The hotel in its entirety dilapidated, it is however a few meters from the beachfront.
ترجمة
رد من مكان الإقامة: Thank you for your review, we will carry out maintenance and repairs so that our guests get comfort and provide the best.
Elyes
تم التسجيل الوصول يوليو 2024
اخرى
6.0/10
تم النشر في 2 أغسطس 2024
Hôtel très bien placé, le service agréable.
L’état de la chambre est à revoir. Moisissures sur les murs, les toilettes, le lavabo.
Wifi ne fonctionne pas.
ترجمة
رد من مكان الإقامة: Thank you for your input, we will improve our shortcomings and our services
Jem
تم التسجيل الوصول يونيو 2024
الأزواج
10.0/10
متميز
تم النشر في 26 يوليو 2024
Lovely staff , breakfast options were great. They even offer bikes free to rent
ترجمة
رد من مكان الإقامة: Thank you for the review, we hope we will remain consistent in providing the best service for our guests staying at GOOD HEART
Ryan
تم التسجيل الوصول يونيو 2024
الأزواج
10.0/10
متميز
تم النشر في 24 يوليو 2024
Nicely presented, close to the port, very walkable with lovely local restaurants nearby. Definitely visit the Waungs for the local food! The Aircon worked well considering the heat. Would definitely stay again.
ترجمة
رد من مكان الإقامة: Thank you for the review, we hope we will remain consistent in providing the best service for our guests staying at GOOD HEART
مستخدم نزيل
تم التسجيل الوصول يونيو 2023
مسافرون منفردون
2.0/10
تم النشر في 12 يوليو 2023
Me sentei nesse restaurante para almoçar e cheguei a fazer o meu pedido. Estava de biquini, como todos por aqui, mas eu era a única de biquini no restaurante e a mesa ao meu lado apontou para mim e começaram a rir de min. Me senti muito mal e acabei cancelando o meu pedido e fui embora. Lamentável passar por esse tipo de coisa em uma ilha de praia lotada de turistas
ترجمة
مستخدم نزيل
تم التسجيل الوصول يناير 2023
مسافرون منفردون
4.0/10
تم النشر في 4 فبراير 2023
Stopped off here for an evening meal as location looked good on seafront. Sat at the beach tables and ordered chicken, vegetables and fries with a large Bintang. This was by far the most expensive meal I had on Gili Trawangan and also the most disappointing. Small portion, frozen vegetables and fries were too over cooked to eat. The final straw was using the unisex bathroom, smelled revolting and it was filthy. There are so many other nice eateries along the front, avoid this one!
ترجمة
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
الأزواج
2.0/10
تم النشر في 31 ديسمبر 2022
Booked and paid via Agoda, and when I try to check-in they tell me they’re full and don’t have my booking; then walked away. This place should be delisted, what a joke, they didn’t even apologize, they claim they only get notifications from ***********. Since I couldn’t check-in I can’t really review the rooms, but from what I saw it looked like a dump anyway, the pool looks nothing like the photos.
ترجمة
مستخدم نزيل
تم التسجيل الوصول نوفمبر 2022
سفر مع الأصدقاء
4.0/10
تم النشر في 27 ديسمبر 2022
I stayed here for four days while travelling the Gili islands. Room was not cleaned the whole time. No hot water in the taps or shower. I didn’t try the food as the rooms were shocking. Wouldn’t recommend.
ترجمة
مستخدم نزيل
تم التسجيل الوصول نوفمبر 2022
مسافرون منفردون
4.0/10
تم النشر في 18 ديسمبر 2022
Definitely not a resort. Would not recommend going here to anyone. Shower had worms in it. Staff weren’t very helpful despite being nice and greeting everyone who passes. No one made the beds or refilled used toiletries or water. I had to go to reception to ask for more water. Continental breakfast was very disappointing and different between the days. I got pancakes both days but one day it was like a crepe (one normal and one banana) and the next day it was a normal pancake. Both days the pancakes were undercooked or soggy. The smoothie bowl I got one day was terrible and had no flavour at all and was not very thick like a typical smoothie bowl. Staff did not advise how to get the breakfast and did not give any information at all. Seemed like they were always doing other things than aiding in house guests.