Premier Inn Gillingham Business Park

I stay overnight once per week and I visited hundreds Premier Inn. Second time here and I can say this is the best. Since I arrived, Tetiana (the receptionist) was super kind and professional, you always leave the reception with a big smile. Another big thanks to Ale, the blond woman at pub, I never got such a good service at the Premier Inn so far. So a big clap to Tetiana and Ale, they made my day

This is my second time staying on business and have been welcomed by Tetiana both times and she has shown excellent customer service and hospitality towards me and my colleague. Special thanks to her for making us smile and feel welcomed every time.

The room was spotless. Lovely comfortable bed and an excellent shower. Staff were very efficient and friendly and could not do enough to help. Would definitely love to stay here again. Bed was very comfortable, I was here for a festival, everything was perfect. Andy & Shelley were both exceptional

We love staying here, ideal location and very easy to get to. The rooms are always spotless and really spacious. The staff are always so lovely, especially Andy on reception who was so accommodating and sorted out an issue for us with no hassle at all. Will definitely be back!

This hotel is nothing special to look at from the outside but we recently stayed there for 2 nights. What sets it apart are the staff who work here, From the gentleman who checked us in on our arrival on Sunday afternoon, to Kim who took our order for dinner in the restaurant, nothing was too much trouble. It was only Kim’s second night on duty but she hit the perfect balance of healthy banter and good customer service. At breakfast the next day we met Lucy who again, engaged brilliantly with us and added to our overall experience at this hotel. We stayed to attend a family funeral but the service at this hotel helped to make our stay enjoyable despite the circumstances of our visit to Gillingham, I would highly recommend this hotel and will be back when I next visit family in Gillingham

Very comfortable beds, lovely clean rooms. We were their for a sad family funeral but our stay at this hotel made it more bearable. The staff were very attentive, went the extra mile, the meals and snacks were all excellent and the breakfasts, were very generous and plenty of choice. Kim looked after us for a dinner and Lucy looked after us for breakfasts. Husband is a stroke victim and can only use his left hand, Lucy made sure he had a special serrated knife to enable him to help himself. She was very discreet about it too. Cannot fault this place, and we shall certainly be returning.