إيمرلاد هوتل

Please, please stay away from this hotel. It is dirty, run down and utterly disappointing. Everything in the room is old and worn. Our room was disgusting, here are the main issues; I had to use my ear buds cleaners to remove hair and black ‘gunk’ from the sink so it would drain The shower curtain was too short so the bathroom flooded when you used the shower The shower curtain was full of pink mould A booking for four - 2 glasses (so dirty you could not use them) 2 mugs - chipped The coverlet on a bed very stained with ???? Food? Body fluid? One pillow each but as flat as a piece of paper, unacceptable for a hotel Sheets and pillow case dirty and hair in the bed Balcony covered in pigeon excrement Emergency housing not declared Stained carpets and smell throughout the hotel Rude management Just awful

Tired & Overpriced. DONT DO IT. Should have check trip advisor first!! You can tell this place was once a great hotel, sadly it no longer is. The whole place is very tired looking & feeling. Worn, stained carpet & walls with scuff marks on them, laminated signs with rooms or directions on them & dated decor. The pool area, which on the photos looks great, was dirty & the pool very un-swimable, I'm not even sure you could get into the pool area, but you wouldn't want too anyway. Half the lights in my room/bathroom didn't work & light fittings were hanging out of the ceiling. The bathroom, while tidy, was in need of some R&M with a loose shower tap fitting, lose silicon on the tiling, both leading to the water that will leak into the walls causing more problems later on. The shower panel screen also had no rubber seal at the base so water still ends up all over the floor. The window catches were all broken, while they worked, they were a little dodgy & I had to stand on the chair to close the windows as the top catch was very high. The chair provided for the work station was far to low to actually do any work from. The room itself was very spacious & warm. My room was near a bar below & the noise from the bar patrons outside was not great, along with air conditioning units humming outside the room all night & what sounded like an industrial sized washing machine on spin cycle at 4am!! Single glazed windows let all sound & temperature in. No sign of a restaurant for dinner or breakfast. The only good thing about this place was the young man on the front desk on arrival. He was very pleasant to deal with & just doing his job well.

Great location, great views, lovely check in staff. The only thing missing is the teaspoons for your cup of tea!!!

Staff are friendly and the service given was top notch. Room was nice and spacious. The view from the room was amazing also

A lot cleaner than i thought as read the reviews. I would stay again

Nice location handy to shops and walk alkng the river quute as well