Premier Inn Glasgow Pacific Quay

Really enjoyed our stay for one night, room lovely and very clean.Check in Staff lovely and helpful with the new computer check in desks. Breakfast was very good with a wide range of choices hot and cold, staff still very nice and polite even when short staffed and rushed off their feet. Large Car Park was a bonus plus got reduced rate paying in the Hotel. 5 Stars 🤩

The premier inn was clean, reception was spacious and the staff were helpful and friendly, the room was a good standard and the food good, good value for money too.

Place severely run down had to get room service to remove 2 soiled chairs in room on arrival fan in toilet not working...stains all over the room . Then had evening meal which was dreadful asked for garlic mushrooms no garlic just watered down breaded mushrooms..mixed grill was a disgrace supposed to have medium sirloin steak was more like a fillet steak well done on one side rare underneath sausages tasteless egg not cooked right chips like cardboard...wifes had tex mex burger .it was Over done struggled to cut it, the overall state of the hotel it needs a complete renovation chips on wall painting coming of curtains hanging down....as for breakfast we'll scrambled egg watery fried egg could have bounced of the floor and for the rest bacon blackpudding mushrooms all swimming in grease..all in all the most terrible hotel stay I've ever had would not recommend to my first enemy ...

Very comfortable facility which is perfect for Hydro. Room was nice although we did only get only 1 bathtowel in the room. We had to ask for another from reception. Most rooms have ahower over bath which is a problem for us but reception were able to change our room to a walk on shower instead. Very good value for money.

As far as premier inns go this place is lovely, staff friendly and very professional when it comes to rude people (aimed at the old guy sitting behind us last night who claimed the waitress had an attitude) best premier inns I’ve stayed with ＜3

Been here about 9 times now, this time was the worst ever. Self check in not good, was better with the personal touch. Didn’t get much sleep due to fire alarm going off during the night and may I add the staff only 2 what we saw need extra training on fire alarm procedures, then no sleep after that and night after that due to upstairs occupants, reported to a member of staff who informed the manager but apparently we should have reported to reception, which I may add is unmanned now and rang the night before for two hours without anyone answering. Thought informing the manager would be better than reception staff. Go figure. Have sent a complaint, but told because I didn’t inform reception they wouldn’t do anything. I asked for an escalation but still the answer was no. Also the morning after the fire alarm going off no chef was available so only continental breakfasts available Thought there motto was ‘a good night sleep guaranteed’ Probably only when it suits, will not be returning again as it’s gone right down in my estimation.