سبرينج هيل سويتس باي ماريوت ريتشموند نورث/غلين ألين

So we stayed at this hotel every year for the last few years and I know they're working on remodeling we definitely ended up in one of the rooms that was not remodeled as you can see from the photos and the mold and grossness in the room. Carpet is torn up and needs replaced. We also had issues when we arrived as there was a huge party of parents that were there for a sport events drinking in the lobby so loudly that you couldn't even wait in the lobby and hear the employee at the desk but there wasn't an employee at the desk when we were trying to check in so neither my daughter or I even wanted to wait in the lobby because it was that obnoxiously loud. Breakfast was good as normal. The pool was in same shape as prior. Overall felt safe outside of almost getting hit by a car who parked on the sidewalk in the rain and backed up on the sidewalk almost hitting us.

Absolute dump Everything dirty If you plan to use the " kitchenette" you better bring plates cutlery cups glasses....there are none Beds awful One tiny television (in a suite?) Mold in the bathtub Creeped out The carpet is a Petrie dish This place needs to be gutted and totally redone

Please don’t stay here. Our room was really dirty with hair on the floor. There were red stains all over the carpet and there was a very “white substance” on the dark couch! We asked for our reservation to be canceled and were able to stay elsewhere. Staff were not shocked and respectfully granted our request to which we are very thankful.

This stay could be summed up : if it could go wrong, it did go wrong. Our first room was musty smelling and had no TV reception. A so-called maintenance man came to check on it, said he knew what was wrong and would be back; an hour and a half later never returned. The front desk moved us to another room, but the TV remote batteries were dead; had to replace them. In the shower the soap dispenser was empty. In trying to get some ice for our water bottles, ice machine empty. This will be our last stay here.And the room we were moved to was by the side entrance, so every one’s comings and goings were heard all night. And the first room had filthy carpet with pet stains and mold in the bathroom tub. All in all, a disaster!

Overall staff was great. Needs to accept cash. Was not happy with a bathroom door that didnt shut, no extra toilet paper and screws left in bedside drawers.

Just ok This hotel is very convenient - right off 95. Tons of restaurants, stores, gas, etc. However this place is old, tired, and quite frankly dirty. The lobby and elevators looked like they hadn’t been mopped in weeks. The room was just ok- very musty, the sofa looked about a decade old and I wouldn’t touch it. The beds were small and uncomfortable. The room had only 1 towel and half used roll of toilet paper. There are a ton of hotels off 95. This one isn’t worth the stay.