مراجعاتArawa Park Hotel, Independent Collection by Evt, an EVT Hotel

رد من مكان الإقامة: Thank you for your lovely feedback! We're so pleased to hear that you and your family enjoyed your stay with us — from our welcoming staff and tasty breakfast to the spacious, comfortable rooms and family-friendly facilities.We appreciate your kind words and also your note about the internet speed when streaming through the TV. Your feedback is valuable and has been shared with our team to look into possible improvements.We hope to welcome you and your family back again soon!

رد من مكان الإقامة: 非常感謝您的好評！我們很高興得知您對我們地理位置感到滿意，周邊餐飲和交通便利一直是我們的優勢之一。希望您在這裏度過了一個愉快的旅程，期待您的下次光臨！

رد من مكان الإقامة: 非常感謝您的肯定與支持！我們很高興您喜歡我們的環境和衞生，也希望為您帶來了一個舒適的入住體驗。期待不久的將來再次為您服務！

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, and we sincerely apologise for the inconveniences you encountered during your stay.We understand how frustrating the lift issue must have been, especially during busy hours, and we regret the delay and disruption it caused. We also take cleanliness very seriously, and we are genuinely concerned to hear about the condition of your room. Please be assured that we have addressed this with our housekeeping team to ensure higher standards are consistently maintained.Regarding breakfast, we're sorry to hear it did not meet your expectations. We are currently reviewing both the quality and presentation of our offerings to improve the overall guest experience.We truly value your feedback as it helps us identify areas for improvement, and we’re sorry that we fell short during your visit. If your travels bring you back to the area, we hope you’ll consider giving us another chance to provide a better experience.

رد من مكان الإقامة: Thank you for your kind words! We're so glad to hear you had a great experience with us. It's wonderful to know you enjoyed the spacious rooms and found our team warm and friendly — providing a welcoming atmosphere is what we aim for every day.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon!Best regards,

رد من مكان الإقامة: Thank you so much for your continued support and for sharing such a wonderful review! We’re thrilled to be your go-to place whenever you’re in Rotorua. It’s fantastic to hear you enjoy our strong shower pressure and consistently great service — our team will be delighted to know their efforts are appreciated.We truly value your loyalty and look forward to welcoming you back on your next visit!Warmest regards,

رد من مكان الإقامة: 感謝您的反饋！很高興您滿意房間的空間和衞生情況。關於設施方面，我們也在逐步進行升級改造，期待您下次入住時有更好的體驗！

رد من مكان الإقامة: Thank you for your feedback! We're glad to hear you enjoyed the convenient location, with easy access to the supermarket and shopping centre. We hope to welcome you back again soon!

رد من مكان الإقامة: 感謝您抽空分享寶貴的意見！我們很高興您滿意酒店的地理位置與寬敞的房間，也欣喜您喜歡房間露台所帶來的馬場景觀。能為您提供舒適愉快的住宿體驗是我們的榮幸，期待不久的將來能再次歡迎您的蒞臨！

رد من مكان الإقامة: Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. We’d really appreciate it if you could share more details about what could have been improved — your insights help us make meaningful changes for future guests.We hope to have the opportunity to welcome you again and provide a better experience next time.

رد من مكان الإقامة: Dear Han,Thank you for your lovely feedback! We're glad you enjoyed the spacious room and relaxing tub—and that our location next to the racecourse added to your stay.We hope to welcome you back again soon!

رد من مكان الإقامة: 感謝您抽出時間分享您的入住體驗。很抱歉我們客房的陳設未能達到您的期望，同時關於鏡子對着床的設計也給您帶來了不便。我們會將您的意見反饋給相關團隊，作為未來改進裝修與佈局時的重要參考。我們一直致力於為客人提供更舒適的環境，期待未來有機會為您帶來更好的入住體驗。

رد من مكان الإقامة: Thank you for your kind feedback! We’re thrilled to hear you enjoyed your clean room and the hot spring bathtub. We hope it made your stay even more relaxing and memorable.We look forward to welcoming you back in the future!

رد من مكان الإقامة: Hi,Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed the guest rooms and the comfort of the balcony, along with the great views. We’re also glad that our facilities, including the buffet area, were to your liking.Your comments are truly appreciated, and we hope to welcome you again for another comfortable stay.Kind regards,Arawa Park Hotel